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Ulasan terverifikasi
Location4.2
Amenities4.2
Service4.1
Cleanliness4.2
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All reviews(77)
Positive reviews(46)
Reviews with photos/video(2)
Negative reviews(1)
MerlijnP
Pure Plus Courtyard View
Menginap di Jul 2024
Business travelers
10 ulasan
4.5/5
Great
Diposting pada 27 Agt 2024
Decent place for good price, nothing to complain and location was good
Tanggapan dari Properti: Sounds great! Thanks a lot, dear MerlijnP :-)
Pornpan
Pure Smoking Room
Menginap di Feb 2024
Business travelers
41 ulasan
5.0/5
Outstanding
Diposting pada 8 Mar 2024
I Join ITB Berlin easy to go ther good location
Tanggapan dari Properti: Absolutely! You can get to the exhibition grounds in no time at all by public transport. And after a busy day at the fair, you can relax here with us or enjoy a bit of Berlin, e.g. with a stroll along Ku'damm ;-) Hopefully you will visit us again at ITB 2025!
Guest User
Pure Smoking Room
Menginap di Jul 2023
Solo travelers
1 ulasan
4.7/5
Amazing
Diposting pada 8 Agt 2023
Very good location, Near a big clean shopping area, and very easy to take bus and the metro.
Amenity is kind of old, but working well.
Very fare price for such comfortable experience.
Tanggapan dari Properti: Right in the heart of Berlin`s city west with KadeWe, Ku`damm and Gedächtniskirche - the location is really ideal for discovering the city, whether on foot or by public transport. Thank you for the great review!
Anonymous User
Pure Room
Menginap di Feb 2025
Travel with friends
2 ulasan
5.0/5
Outstanding
Diposting pada 9 Mar 2025
The hotel rooms are very clean and well-lit, and the toilet partitions and facilities are very practical and convenient. The staff is very nice and friendly. The hotel room rate is not expensive, but the location is good. It takes about ten minutes to walk to the main street and busy area near the train station. It is also very convenient to buy supper or go to the supermarket. Because it is a large train station, it is very convenient to go everywhere. The room rate includes free breakfast, which includes simple croissants and coffee. When checking out, the front desk gave us kinder chocolates, which made us feel very happy! ♥️🫶🏿
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Thanks a lot for staying with us and sending us your impressions afterwards. We highly appreciate your amazing comment and hope to be your host again in the future. Sunny regards, your SORAT Hotel Berlin team
ChengfengpolangdedoujiangL6k
Pure Smoking Courtyard
Menginap di Jun 2024
Couples
25 ulasan
4.3/5
Very Good
Diposting pada 25 Jul 2024
This is the most comfortable room we stayed in during this trip. Quiet and well located. In the western part of Berlin, convenient transportation.
Although there is no small refrigerator in the room, the room is quite spacious, and there is free coffee + croissant in the morning. Very satisfied.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: What an amazing comment! The entire team is sending a huge thank you and we really, really hope to welcome you again soon!
Guanyuzhong
Pure Room
Menginap di Okt 2022
Business travelers
7 ulasan
2.5/5
Diposting pada 3 Des 2022
I checked into this hotel by accident. The only advantage is that the location is good, close to the subway station and shopping malls.
However, the room was not hygienic and had a pungent smell of essential oil. I later learned that I could order a massage.
Stayed for one night and then canceled, not recommended.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear Guanyuzhong, We are very sorry that you were not as satisfied with your stay as we had hoped,. Please always let us know at reception if something is not to your satisfaction - this is the only way we can help to make your stay even better. Unfortunately, in retrospect, we can only apologize for the inconvenience - and we do so wholeheartedly.
Guest User
Standard Room
Menginap di Jun 2022
Solo travelers
7 ulasan
5.0/5
Outstanding
Diposting pada 4 Agt 2022
It was very clean, and best of all, the staff at the counter were very helpful even though I arrived late.
I'd love to stay here again! Highly recommended!!
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Thank you, thank you, thank you!
Mary-Ann T
Menginap di Jun 2024
Family
5.0/5
Outstanding
Diposting pada 9 Jul 2024
Very cute and art deco. Breakfast included. In the city center. So very easy to reach by taxi. We walked to sightseeing bus. Lots of shopping and restaurants in the area. Also subway right there. Enjoyed the stay nice clean room and bathroom.
Tanggapan dari Properti: Dear maryannt895, thank you for choosing to stay with us and for taking the time to share your experience. It is wonderful to read that you enjoyed all aspects of the stay and we are delighted that we fully satisfied your expectations. The team at the Sorat Hotel will look forward to welcome you back for what we are sure will be another enjoyable stay. Until then, we remain with warm regards, your Sorat Insel-Hotel Regensburg
Sabīne K
Menginap di Mei 2024
Solo travelers
4.0/5
Very Good
Diposting pada 14 Jun 2024
Very simple yet nice hotel. Stayed there for 3 nights. :) The room was spacious and clean. The beds were comfy. There was a kettle, cups, and even a few tea bags for the guests. Good WiFi connection. Also, a nice bonus was free croissants and coffee in the hotel lobby every morning. The neighborhood was lovely, and the metro station was just a few minutes away. A little con - even though the street was quiet and no city sounds could be heard, I did hear my next-door neighbor a lot - even phone notifications and plugging in a charger (that's my guess) into the electricity. Also, during my stay, no one came to clean the room. It was a short stay and I was not expecting a major cleanup, but I must say that the bins were full pretty quickly, and it would be appreciated if someone came to empty them. But other than that, it was great! I loved it and will probably stay again some other time.
Tanggapan dari Properti: Dear Trip511859, many thanks for staying recently and thank you for taking the time to leave a review. We’re delighted to hear that you enjoyed our hotel's fabulous location and our breakfast offering. We apologise for the inconvenience caused by the from the neighbor's room. These loud noises are really unusual and if we had found out during your stay, we would have looked into it. In fact, we no longer offer daily room cleaning. we have decided to do so as part of our sustainability strategy. we provide this information at check-in, apparently it was not clearly communicated. We strive to provide a comfortable and enjoyable experience for all our guests, and your information means a lot to us. We will address this with our team to ensure that our recommendations meet the highest standards and provide accurate information for all our guests. We would love to have you around again in the future when it suits you the most. Warm regards, your Sorat Hotel Berlin team
842catherinel
Menginap di Sep 2024
Family
5.0/5
Outstanding
Diposting pada 28 Okt 2024
This was such a lovely experience for us, a family group over three generations. Hotel is right in city, a very short walking distance to lots of shops and restaurants and to the U-Bahn. The rooms were clean, comfortable and all staff we encountered , from reception to housekeeping, were pleasant and helpful. Would not hesitate to recommend this hotel to friends and family. Only suggestion for improvement would be to put (the option of?) plastic glasses in the bedrooms, we managed to break two on the hardwood floors when we were there!
Tanggapan dari Properti: What a wonderful review to read regarding your recent stay with us here at Sorat Hotel Berlin. Dear 842catherinel, thank you so much for taking the time to share your kind words with us; we truly appreciate knowing that our team went above and beyond during your stay to make you feel like happy guests, ensuring a sensational family holiday which we can see really hit all the right expectations. We are thrilled to hear that you will recommend us and maybe you will be return again for another stay and we hope that the next one will be soon. Thanks for pointing out the glasses. But we think plastic is not so sustainable. ;) However, please don't hesitate to reach out if there's anything we can do to make your future stays even more memorable. Warm regards, your Sorat Hotel Berlin
Adamj7777
Menginap di Sep 2024
Couples
3.0/5
Diposting pada 3 Okt 2024
Great location. Very clean. Staff at reception really good and helpful and chatty, I liked them very much. Wifi good. Grab and go breakfast fine for on the way out the door for a quick bite (croissants, hot drinks, banana). Found the beds very uncomfortable, quite hard for me. Shower had a bit of a leak out the front that made rest of bathroom floor wet. Managed to reduce it by lowering the shower rail ourselves.
Tanggapan dari Properti: Dear Adamj7777, thank you for your kind words about our staff and your overall experience. We’re happy to hear you enjoyed our breakfast and WiFi. We are sorry to hear about the discomfort with the bed and the shower. If you ever stay with us again, please let us know your preference for a softer bed. We are happy to offer mattress toppers to make the bed softer if preferred. We hope to host you again soon and ensure a more comfortable visit. Warm regards, your Sorat Hotel Berlin
Theresa O
Menginap di Agt 2024
Solo travelers
4.0/5
Very Good
Diposting pada 22 Sep 2024
It was my first time in Germany and as a solo traveller, I was a bit worried. However, I found out there was absolutely nothing to worry about. The Hotel was a walking distance from the Bus Station (although I took the bus when I arrived but walked when I departed). It was also 5 minutes walk from the venue of my conference - which made it very convienient. Lots of shops nearby. The Zoo also close to the Hotel. Check in was simple and fast. The ambience was quite cozy, the bathroom was clean. The room was also clean and looked quite cute. I'm not a breakfast person so didn't have breakfast. I didn't have any meal at the Hotel as meals were provided at the conference I attended. Sorat Hotel felt really cozy and I absolutely enjoyed my 3 nights there. I would love to stay there again and will definitely recommend. Two things they can do to improve - provide small refridgerators in the rooms and empty dustbins daily. You don't have to change bed sheets daily.
Tanggapan dari Properti: Dear 188theresao, thank you for your amazing feedback. We are delighted that you enjoyed your first stay at our Sorat Hotel Berlin and our location in the heart of Berlin and near from your conference venue. It is great to read that you valued your stay with us so highly and that you had a hassle free stay. The team was extremely happy with your comments and we all look forward to welcoming you back soon. If you want to book a room with a fridge next time, that's no problem. Our pure plus rooms have a small mini kitchen with fridge and microwave. Warm regards, your Sorat Hotel Berlin team
Cathy B
Menginap di Agt 2024
Couples
4.0/5
Very Good
Diposting pada 21 Sep 2024
Overall we really enjoyed our stay in The Sorat. The complimentary croissants and coffee every morning were delicious! The staff were very helpful and friendly. Our only concern was with the beds. Our room had two twin beds pushed together to make a double but with nothing to hold them in place they kept separating. Apart from this issue we really enjoyed our stay in the Sorat and will definitely visit again!
Tanggapan dari Properti: Thank you for your review of your stay at Sorat Hotel Berlin, dear G5823KYcathyb. We are pleased to hear you had such a positive experience with us and that you found the hotel’s location convenient during your visit. Your review is much appreciated by the whole team at the hotel. It is always a pleasure knowing that our guests are satisfied with our services and facilities. We all look forward to welcoming you back soon... and we are sure that we will then also find a solution with the bed. :-) Warm regards, your Sorat Hotel Berlin team
marta_gomes12
Menginap di Agt 2024
Travel with friends
5.0/5
Outstanding
Diposting pada 13 Sep 2024
The hotel is close to everything (very close to the metro, for example). It's very clean, welcoming and comfortable. It has a very useful grab-and-go breakfast. The staff were very kind. The room was spacious with a modern bathroom. It had everything needed.
Tanggapan dari Properti: Dear marta_gomes12, thank you for your lovely review of our hotel. We are so happy to see that you had a lovely stay with us. Great to see that our staff are the ones that make the hotel and your stay so special as well as our location. :-) Thank you also for your mention of our grab and go breakfast for free, this is a really good option for a kick start to the day. Anytime that you decide to come back to us, you have our email or just hit us up and we look forward to your reservation. Warm regards, your Sorat Hotel Berlin
Wayne C
Menginap di Agt 2024
Travel with friends
4.0/5
Very Good
Diposting pada 1 Sep 2024
The only thing letting the hotel down is no aircon. It was really hot when we were in Berlin but it made room uncomfortable They provide a fan but it just blows warm heat around The staff were friendly and room spotless Hotel in perfect location and all the tourist sites not far away at all
Tanggapan dari Properti: Dear Wayne C, thanks for your feedback. It is great that you enjoyed your stay in Berlin and at our hotel. You are right the Sorat Hotel Berlin is situated in a side street but in the city center so that you can sleep relaxed and experience Berlin's attractions next day easily. Unfortunately, we don't have air conditioning and we are sorry for the inconveniences you encountered with. We understand how these could affect your comfort and enjoyment. We appreciate your honesty, and we hope to have another opportunity to provide you with a better experience maybe during winter time when you do not need an air conditioning. Greetings from Berlin, your Sorat Hotel Berlin team