Lwr Ormeau Guest House

Checking in at 2pm we expected the cafe linked to the rooms to be open so we could get the key. It was closed so had to ring Thomas who arrived within 10 minutes to provide key to Room 2. Room was functional with a sink, kettle with tea coffee etc. Bed was comfortable. Sink was cracked. The room was at the front, noise from busy road and raucous public with window open but we were ok with this. Thomas explained that the ' continental breakfast' was provided in the room with a fridge. This included porridge pots, pain au chocolate, yoghurt, fruit juice, bottles of water, fruit, couple of single portions of spread and jam. He said there was bread for toast,milk etc available in the shared kitchen if we needed more, and the continental breakfast items plus tea coffee in the room would be replenished the next day plus clean towels if we asked the person cleaning that day. This did not happen! Got back from our day out and nothing had been replenished and the room was untouched. Went looking for breakfast items the next morning in the kitchen but there was nothing available in the fridge or kitchen except bread. No one was around to ask for more supplies so another guest kindly gave us theirs. If you pay for a breakfast then you would expect the host to provide this. We met the lovely cleaner as we were checking out and asked about why the breakfast replenishment was not done & she said it was the responsibility of John, the owner, or Thomas to do this. Very poor customer service especially when we paid over £100 per night for somewhere just outside the city centre and no one available to deal with this. There are 2 shower rooms, both very clean but the larger one had a broken shower holder. On a positive note, location was great. Walking distance to Belfast city centre was about 15 mins.

A fantastic wee place to stay for a few nights. Lovely comfy rooms, shared bathrooms and a shared kitchen with cooker, fridge, freezer and a big table. Complimentary tea, coffee, water, milk, cereal and bread for toast. Café downstairs is fab, the breakfast included in the price of the room was delicious Really friendly staff Great location close to the city and Ormeau Park. Highly recommended 10/10

Perfect location for Belsonic at nearby Ormeau park. Clean and tidy rooms. Shared bathrooms but for the price that's ok. Lovely lady Jacqui checked us in at a time that suited us. Lovely breakfast from the cafe downstairs in the morning, sit in or takeaway.

Reasonably priced with a good location. Hot breakfast was included but there was also a Spar next door to pick up any food for the rest of the day. Communal toilets and shower - there was shampoo and shower gel available (not sure if this was provided or belonged to other guests but I used them anyhow!). Towels were provided and two bottles of water on arrival as well as the usual (tea + coffee) etc. The windows were completely soundproof when shut. Overall I enjoyed my stay!