Ela Excellence Resort Belek

Excellent hotel, the service provided to us was really nice , the staff is very welcoming and will take care of your needs. The hotel has every facility that you would need for your holiday, spa, indoor out door heated pools, and the 24 hour restaurant are a highlight. They also have Ela Assistant service and a whtsapp service which is available till 12.00 am at night which i found very helpful. We had Sena as our EA assistant who was there to help us with everything we needed, or any assistance we required.

This hotel is a brilliant hotel for kids. I went with my husband and 5 year old and 2 year old. My 5 year old son loved the water park and my 2 year old loved the kids club. The kids club was absolutely incredible, definitely the best kids club out there. The staff in the kids club were very friendly and genuinely enjoy their jobs. I also loved the 24/7 a la carte restaurant, which worked well for our timings. We all loved the ice lollies in the beach bar and the patisseries. We absolutely loved the Italian restaurant, the food and service was exquisite, definitely worth the surcharge. Our WhatsApp assistants were incredible - Sena and Sudenur. They were very helpful and quick to act. Improvements - some more Turkish food would be lovely, also some more choices for vegetarians at the restaurants (you can actually request vegetarian food 24 hours before you go to the restaurant), our room was not cleaned often enough, sometimes the buffet area got very busy around dinner time, and my husband ended up with a stomach bug (straight away after going to the Japanese restaurant). We contacted the hotel and were told there were no cases of a sickness bug, I wish they offered help as opposed to dismissing us. Luckily the sickness bug passed within a few hours but it put me off going to Turkey.

Great time we recommend it to everyone beautiful resort, great service, absolutely delicious food. ideal resort for families with children. we will definitely come back here In addition to the beautiful resort, there is a wonderfully prepared beach the entire staff is always willing to help and smiling.

What a great hotel, loved it all the way and would definetly come back. The only hotel in turkey I would be glad to retun again :). The Kids Club Wow , great. It is like kids paradise. All day long ice cream, macaroons. You can visit different restaurants for free so you do not have to eat at the big restaurant all the time. We had lunch at the lake house restaurant what was amazing. Hope to return again next year. Thank you Ela team and keep up the great work.

I'm currently a guest at the Ela Excellence and such is my confidence in the Ela Excellence Hotel that I am writing this review early knowing that only a catastrophe would affect this review. ROOM We're staying in room 2417 on the 4th floor, which is an upgraded room with a Jacuzzi Bath. The room is spacious, modern and well stocked with a mini-bar/fridge, drinks and snack facility. The housekeeping is prompt, thorough and we're very comfortable. FACILITIES So far we've used the gym, spa/wellness area and outdoor pools and beach. The gym is a split of cardio room & resistance - you won't struggle to get your desired workout. The wellness area has all the amenities you'd expect or a luxury resort. For the beach and pool areas, It's not a scramble to secure a lounger or chair. You'll always find a place to get comfortable, relax and enjoy any of the stunning facilities they offer. We haven't come with children but we've observed plenty of child friendly facilities like the waterpark, cinema, play areas etc. Rest assured whatever type of holiday you want at Ela Excellence, you'll have all the facilities provided and in excellent condition. DINING In a word - wow. I have a prejudice against buffet dining because I often find the priority is on quantity over quality and that you cannot have both. I was wrong. The buffet area at breakfast, lunch & dinner in the Hayat is excellent. We're trying to eat a more balanced, healthy and fresh food diet and this place caters for it in abundance. We've also tried the Pattisiere, Coffee Stand, Fruit etc and we're booked into the 'La Sofa' authentic Turkish Restaurant tonight and I'm fairly optimistic that if the A La Carte dining is even half as good as the Buffet then we're in for another remarkable, culinary experience. SERVICE All of the staff are attentitive, professional and super friendly. The speed of service is incredibly quick too, I'd estimate within 5 minutes of sitting in a dinner/bar area you'll be asked for your drinks order. Upon check in we were introduced to a Personal Assistant who created a WhatsApp chat with Araz & Sebnam where we've had requests handled with staggering efficiency. We asked for a couple of small, individual milks to make a hot drink and within 10 minutes a full carton of milk was delivered to our room. My Wife had a Massage in the Wellness Area and thoroughly enjoyed the treatment. In summary - this is an excellent hotel that prides itself on delivering excellent quality with excellent service. The overall guest experience is almost flawless whether it's asking for a favour from staff of having refreshments within arms reach. The whole grounds seem to have been purposely designed with an excellent guest experience in mind. A sincere 'thank you' to all the staff & management at Ela Excellence, I hope the next 4 days are just as enjoyable.

Beautiful hotel! We went as a large group of family and friends, 8 adults and 6 children. There was something for us all, from yoga, paddle board and entertainment for the adults to the most amazing children’s area and entertainment. The food was delicious with so much to choose from, We couldn’t have asked for more we loved it!