Hotel Narada Resort & Spa di Beijing

First of all, I must praise the beautiful housekeeper Bobo. She is kind and took the initiative to help me solve the problem. I was worried that there would be too many people during the Spring Festival and I couldn't make an appointment for parent-child activities. Bobo patiently helped and guided me. If I couldn't make an appointment, she would find a way to help me solve it, so that I could participate in the New Year parent-child activities with a full schedule on the fourth day of the New Year. The baby was very happy. Secondly, I highly praise the buffet in the evening. Our package includes a buffet dinner, which is amazing. I thought that there would be too many people during the New Year and the food would not be available. As a result, the service staff arranged it in an orderly manner. I really like every service staff here! The buffet can eat authentic Beijing roast duck, grilled lamb skewers, shabu-shabu lamb, salmon sashimi, etc. The standard is very good and the cost performance is very high. The lamb slices and beef slices are made on the spot, and the quality is great! Finally, the hotel is full of New Year flavor, rich gifts, a large bathtub, and a rich breakfast. Fried liver, pancakes, etc. are recommended. The flaw is that the TV in our room is broken.

**Butler service: touching throughout, feeling at home** The caring service of Butler Ren Jie must be put first! From proactively contacting to confirm needs before check-in to patiently answering questions at any time after check-in, he is as warm and thoughtful as a friend throughout the whole process. Every detail makes people feel the concept of ”family-style service”. **Environmental facilities: a holy place for strolling children, play for two days without repeating** ▪️2000 acres of forest oxygen bar is so healing! Morning run on the pine forest trail, visit the secret garden in the evening, and take pictures of forest blockbusters ▪️Cute pet park + farm experience let children play crazy all day, feed alpacas/pick vegetables/make handicrafts super fun ▪️Indoor and outdoor children's playground, constant temperature swimming pool, KTV, chess and card room... **Accommodation experience: a private holiday feeling** The room has its own landscape balcony, and it feels so good to be awakened by birdsong in the morning. The bedding is very comfortable, the mini bar has rich drinks, the bathroom is equipped with a smart toilet and a super large bathtub, and the toiletries are customized herbal fragrances and very distinctive. **Improvement suggestions: About pet-friendly policy** Parents with furry children should note: Although the hotel is pet-friendly as a whole and gives pets small gifts, the only restaurant ”Taoyuan Restaurant” does not allow pets to enter (you can contact the housekeeper to deliver meals to the room). It is recommended to add an outdoor pet dining area or a designated pet storage area, after all, there are more and more families taking pets on vacation. Summary: It is definitely the ceiling for vacations in the suburbs of Beijing! The service is far beyond the five-star standard, the housekeeper team is professional and thoughtful, and special thanks to Ren Jie for leaving us with wonderful memories. I will recommend it to all friends who want to escape the city, and look forward to seeing more complete pet facilities when I visit it again