Ulasan Golden Phoenix Hotel

Tanggapan dari Properti: 尊敬的貴您好 實在抱歉給您帶來不愉快的體驗 最近會議比較多班車沒趕回來接您 實在抱歉 酒店房間陸續在整改階段 您下次會給您帶來不一樣的體驗 祝您生活愉快工作順利

Tanggapan dari Properti: Dear guest, thank you for your valuable advice. It is our negligence that brought you a bad experience. The hotel will make timely rectifications and do a good job of supervision in the future. I wish you a different experience next time you stay. I wish you a happy life and smooth work.

Tanggapan dari Properti: Thank you very much for choosing our hotel and sharing your delightful stay experience with us. We are always committed to providing the most comfortable and convenient accommodation environment for every guest. We are delighted that these small details were able to bring you satisfaction and surprise. Once again, thank you for your valuable feedback. Your satisfaction is our greatest motivation. We look forward to having the opportunity to serve you again in the future and continue to offer you an accommodation experience that exceeds your expectations.

Tanggapan dari Properti: We greatly appreciate you choosing our accommodation and taking the time to share your experience. We are delighted to hear that you are satisfied with our services, facilities, and convenience. Wishing you all the best and a pleasant journey!

Tanggapan dari Properti: Thank you so much for your wonderful review! I'm glad to hear that our receptionist's English skills, the cleanliness and homely feel of the room, the delicious breakfast, and the excellent airport transfer service all contributed to your pleasant stay. We strive to provide the best experience for our guests, and it's great to know that we succeeded in doing so for you. We look forward to welcoming you back again in the future!

Tanggapan dari Properti: Thank you very much for your positive feedback and high recognition of our hotel! We are delighted to know that your stay at our hotel was very enjoyable, and our staff was able to quickly respond to your needs, ensuring a smooth airport-to-hotel transfer service for you.Your satisfaction is our greatest motivation and pursuit. We will continue to strive to improve our service quality and provide you and all our guests with a more comfortable and convenient stay experience. We warmly welcome you to choose our hotel again when you visit Beijing next time.

Tanggapan dari Properti: Thank you so much for taking the time to share your recent experience at our hotel. We are delighted to hear that despite your brief stay on October 1st, 2024, while awaiting your connecting flight from Beijing to Singapore, you found our three-bedded room to be clean and comfortable.We strive to provide our guests with adequate facilities, and it's reassuring to know that even though the room was simple in design, all essentials such as WiFi, toilet and bathroom, and wardrobe were available to meet your needs.we are pleased that you found it to be reasonable considering our convenient location close to Beijing International Airport. Your satisfaction with our pricing is greatly appreciated.It's wonderful to hear that you enjoyed your stay with us. We are committed to ensuring that every guest has a pleasant experience, and your feedback is invaluable in helping us to continue improving our services.Once again, thank you for your kind words and for choosing our hotel. We look forward to welcoming you back in the future for a longer and more enjoyable stay.

Tanggapan dari Properti: Thank you for sharing your feedback regarding your recent stay at our hotel. We appreciate your insights and understand that while the proximity to the airport was convenient for you, the overall appearance and condition of the hotel rooms did not meet your expectations.Please know that we take your comments seriously and are always striving to improve our facilities and services.Thank you once again for your feedback, and we hope to have the opportunity to welcome you back to a more satisfying experience in the future.

Tanggapan dari Properti: I'm thrilled to hear that you were pleased with our hotel's location, complimentary shuttle service, and spacious, clean rooms. Your positive feedback is our greatest encouragement and support. We have always been committed to providing guests with a comfortable and convenient accommodation environment, and we feel extremely gratified to receive your positive feedback. We wish you all the best for the rest of your journey and look forward to serving you again in the future. Have a wonderful trip!

Tanggapan dari Properti: Dear Guest,Thank you for taking the time to share your experience with us. We are sincerely sorry to hear that your stay on the 7th floor did not meet your expectations, and that the 5th floor would have been a better option for you. We also apologize for the inconvenience caused by the malfunctioning air conditioning, the bathroom draining issue, and the breakfast selection not aligning with your preferences.Once again, we apologize for any inconvenience caused during your stay. Your satisfaction is of utmost importance to us, and we are committed to continuously improving our services. If you have any further concerns or suggestions, please do not hesitate to contact us. We hope to have the opportunity to welcome you back and provide you with a more enjoyable experience in the future.Thank you for choosing .

Tanggapan dari Properti: Thank you very much for your kind review! We are delighted to hear that you found our staff extremely helpful and the hotel's location convenient, being close to the airport, which contributed to a great stay experience at Golden Phoenix. We are always committed to providing excellent service and a comfortable environment for our guests. If you have any future needs or suggestions, please feel free to contact us. We look forward to welcoming you back!

Tanggapan dari Properti: Thank you for your feedback! We're glad to hear that your check-in was smooth and that you enjoyed your stay overall. We appreciate your compliments on the room, its cleanliness, and the comfort of the bed.Regarding the shower/tub, we apologize for the inconvenience of the step and will take note of your feedback regarding the mold. We strive to maintain our facilities to the highest standards and will address these issues promptly.We're also happy to hear that you found plenty of food options nearby and that our staff was available to assist you whenever needed. We hope to welcome you back again soon. Thank you for choosing our hotel and for sharing your experience with us.

Tanggapan dari Properti: Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay at our hotel and found our service to be excellent. It's always a pleasure to hear that our front desk staff were able to communicate with you in English and make your experience even more seamless. We strive to provide the best possible service to all our guests, and your satisfaction is our top priority. We hope to welcome you back again soon!

Tanggapan dari Properti: Dear customerWe are very sorry to hear about your unpleasant experience at our hotel. Your feedback is crucial to us, and we sincerely apologize to you and thank you for taking the time to share your experience. Our hotel is approximately 10 minutes away from the airport by car (instead of the 15 minutes you mentioned), which is indeed a major advantage of our hotel's geographical location and very convenient for guests who need to catch a flight. We are well aware that as a hotel, providing services and facilities that meet international standards is our responsibility and obligation. We promise to improve as soon as possible and do better in future services. Thank you again for your feedback and we look forward to your next visit.