Atour Hotel Zuo'anmen, Temple of Heaven

Nice clean room, there was not a safe in the room. Other than that, great location and not too far from Temple of Heaven.

Service was great and the room was clean and nice. Location is bad because the metro stations are far. Breakfast was ok,mostly Chinese food.

Best winning point : 1. Strategic hotel location with near to all Beijing attractions. 2. All the counter staff , restaurants staff were super friendly and helpful. all of them are passionate and energetic. Very welcoming feeling during my stay. 3. Free self service laundry service is something impressive me. U can check washing machine time or usage status inside ur room via room smart tv. 4. Hotel is using robot deliver the food delivery to room. Very convenient to us. However some time one robot is not enough to support all room guests. Room for improvement: 1. The cleaning crew did not do properly the job. Because I was stated for 8 days 7 nights, first the bedsheet only get changed after 3 days upon my request, the dust on the floor from day 1 “accompany” to my last day of stay. 2. Hotel didn’t strictly prohibited customer eating some smelly food inside room, like China famous food “Luo Si Fen”, so whole floor having bad smell. 3. Even though whole hotel is prohibited to smoke, but there is some customer still like to smoke at room corridors. Hotel should enhance advice room guests on this smoking policy especially during checked in or checking cctv when customer complaint on this area. If found this kind of customers break the rules, they should giving warning or fine charge to them. Overall, I will still given 8/10 for this hotel. I hope they can improve on above point of view. I will definitely come back to this hotel and recommend to my friends and family.