Hotel Spa di Batu Ampar

I had a great time with my family at Batam Marriott to celebrate my birthday. The service was amazing and the staffs were thoughtful. We like the location as it is just next to the ferry jetty. Many restaurants near the hotel too. The gym and swimming pool are clean and new. Thank you for the special birthday cake!

Was apprehensive after reading the reviews. But this hotel had many pleasant surprises! Inwas greeted with a massive lobby. Space is what this hotel has. Corridors are wide. Rooms are larger than normal. I needed a quiet room to rest after a long week at work. I was allocated a room at the rear of the hotel, come 9pm the karaoke opposite the street started. Oops! But Yuli, who had a great smile from front desk reception was at hand to assist me select another room which was more pleasant and had a garden view. She called me by name the following day as as well! (Maybe coz I forgot my passport, double oops 😅) Breakfast selection was good. Trays were full to feed the many guests. There was a cooking station to literally a fire wok to whip up hot and spicy local noodles in the morning. Nice 😀demonstration. But the chefs can’t make poached eggs which is my travel comfort food. Tried over two days 😔. I selected this hotel because it is one of the few hotels that had a bathtub at a reasonable price. I like to soak myself to relax and unwind. COMPLIMENTARY shuttle to/fro Harbour Bay Terminal (5min). Only found out on check-out. Ms Yuli was again on duty to assist me. And she gracefully walked me to the car. The hotel driver was also full of smiles and he was conversational and made my journey very enjoyable. What great hospitality. In summary, this old dame of a hotel (changed name 4 times) still has grand old charm and is well-maintained for a pleasant stay. Hit a like if you found this useful ☺️

*5/5 Excellent Stay at Swiss-Belhotel Harbour Bay - Batam!* We celebrated my wife's birthday at Swiss-Belhotel Harbour Bay, Batam, and had an unforgettable experience! *Personalized Service:* Ms. Maya, Guest Relations Officer, contacted my wife via WhatsApp before arrival to ensure a seamless stay. She even arranged a surprise birthday decoration in our room on the second day - kudos to her! *Friendly Staff:* The hotel staff were exceptionally friendly, polite, and welcoming. *Excellent Amenities:* - Delicious breakfast spread - Convenient location near the cruise center and seafood restaurants - Easy access to Grand Batam Mall and Hypermart Mall via Gojek or Grab *We'll Be Back!* We're eager to return and stay at Swiss-Belhotel Harbour Bay again. Highly recommended to relatives and friends! Rating: 5/5

We booked a triple room for ourselves. The room is spacious and has a balcony too. We were allocated a room on the 9th floor which gives us a good view of Batam city. It would be better to get a room on a higher level as the noise from the vehicles passing by the main road can be disturbing at night. The swimming pool, gym, sauna room and steam bath room are also great for relaxation. Planet Holiday hotel is located nearby to Nagoya Mall and Grand Batam Mall. The hotel also provides shuttle bus services to the malls during Fridays and Saturdays. Traveling around Batam Island is convenient using Grab car service. The breakfast spread is also reasonably good.

Went batam for 3 days 2 nights.. first night at 4 points and 2nd night at marriott to celebrate my birthday this month.. booked stay and dine (either lunch or dinner for 2pax). I was caught in surprises as there is miscommunication within the hotel team about the dining that causes some disappointment.. luckily, that's a young interm with the name ”Natalia” that came to ask about our stay during breakfast that we manage to voice up about the dinner.. I feel much better after talking to them, and they offered us the BBQ dinner as compensation.. I am happy with their sincerity and close the case without taking their compensation. It's very good following up and having a good stay in 4 points as the room is very clean.. Can consider to go back if going to batam again

Location is good, near harbour bay ferry terminal, about 2 mins walk. But hotel is abit too noisy especially in the  morning on the ground floor. The noise along corridor can be heard clearly, as if it’s just outside my room. At night can’t sleep early and morning woken by loud noises. Breakfast nothing much, simple, can’t complain for the price paid. Next time will try 2nd or 3rd rooms, these rooms are much bigger so don’t think noise can be heard clearly. For location convenience, highly recommended.

Really appreciate for the service and support the staff especially for the front desk staff who have been working well and friendly. I also thank the security team for their service in the event of receiving my bike and keep it well. I strongly recommend to everyone to stay in the hotel since the location is very close to the famous mall in Batam

The hotel exudes a grand and luxurious vibe. The reception staff provided good service and spoke good English. They served a nice welcome drink. The design adopts a unique cruise concept, even the pool floor resembles the pool you get on a cruise, with 2 jacuzzi tubs in addition to the main pool. The room is spacious and beds are comfortable. However, the only minus is the shower stall in the room toilet. The kerb isn't built high enough, so the water flows out very quickly when taking a shower.