Temukan rating dan ulasan langsung dari traveler untuk membantu Anda menemukan akomodasi terbaik
Diposting pada20 Jul 2025
Tamu
An Unforgettable Stay with Exceptional Service at Starhotels
Hello, I’m a traveler from Korea who recently stayed at Starhotels during a family trip to Italy.
Our 4-day stay in Rome was so wonderful that I felt compelled to write this heartfelt review as soon as I returned home.
This trip was our very first family vacation to Europe — with my mother and my son — and we spent the first three days in Rome at Starhotels. From the moment we arrived, everything exceeded our expectations: the excellent location, the spotless rooms, and most of all, the warm and thoughtful service from the staff made our stay incredibly comfortable. We were so satisfied that we decided to return to Starhotels for our final night in Italy. However, due to a mistake on my part, I accidentally booked the wrong date.
After completing a long 11-day journey through southern Italy, we returned to Rome exhausted — only to realize the booking was incorrect when we arrived at the hotel.
It was a stressful and overwhelming moment… until Mr. Tofael M., the manager, kindly stepped in to help us.
Before even fully understanding the issue, Mr. Tofael looked us — especially my son — in the eyes and simply said, “Don’t worry.I’ll find a solution for you.” Those few words brought such relief and comfort. In a foreign country, such a mistake can feel paralyzing, but his calm and genuine reassurance made a huge difference.
Even more touching was how Mr. Tofael and Ms. Paola S. at the front desk went out of their way to find a solution for us. Since the booking was made through an external site (not directly through the hotel), it was a complicated issue. Nevertheless, Mr. Tofael personally made multiple calls and followed up diligently until he was able to resolve the matter.
Thanks to his efforts, we were able to spend our last night in Italy exactly where we wanted — back at Starhotels, feeling safe and cared for.
As someone who has worked for years in global hotel chains in Korea and is still in the hospitality industry, I can honestly say that their professionalism and dedication truly stood out.
They are a model of what true hoteliers should be — and they absolutely deserve recognition and praise.
Without hesitation, I will choose this hotel again when I return to Rome. I also plan to recommend Starhotels, along with the outstanding service of Mr. Tofael and Ms. Paola, to as many people as possible through blogs, travel communities, and any platform I can.
Thank you from the bottom of my heart.
Selengkapnya
Harga per malam dimulai dari:Rp3.565.747
Diposting pada29 Sep 2024
Angevild
Sangat cocok untuk perjalanan bisnis atau liburan. Secara keseluruhan, sangat hemat biaya di antara hotel-hotel di Roma. Kamarnya luas dan memiliki balkon independen di dekatnya memenuhi pembelian dasar; ada supermarket, kafe, dan toko rokok dalam jarak 600-800m berjalan kaki. Dua kelemahan yang perlu diperhatikan: 1. Ada banyak tur grup di hotel, dan akan sangat ramai jika Anda check-in setelah jam 4 sore. Pada saat yang sama, terlalu banyak turis berkelompok menyebabkan pengalaman sarapan yang buruk; 2. Tidak ada stasiun kereta bawah tanah atau bus di dekat hotel, dan jarak berjalan kaki lebih dari 1 km -10km dari kota Relatif nyaman untuk naik taksi, dengan biaya sekitar 22-30 euro.
Mengingat tingkat keseluruhan hotel dan harga di Roma, sangat direkomendasikan.
Selengkapnya
Harga per malam dimulai dari:Rp2.382.459
Diposting pada14 Mei 2024
Tamu
Kamarnya kecil, tetapi cukup untuk pelancong solo.
Lokasinya bagus; akomodasi di Roma mahal. Terletak 10 menit berjalan kaki dari stasiun kereta, dan dapat dijangkau dengan berjalan kaki dari Colosseum, Pantheon, dan Piazza Venezia.
Selengkapnya
Harga per malam dimulai dari:Rp1.503.596
Diposting pada7 Apr 2024
Tamu
Service from staff was excellent. We were always glad our room was clean and had fresh towels daily. Breakfast choices were also awesome. Two things I’m not 100% glad with was the absence of AC in the room which was uncomfortable at night even with 2 windows open. We came first week of April and it was hot. Also the start of breakfast could be earlier like 6am as we had to leave the hotel for activities around 6am in some days of our stay. But overall I still would say this is a great hotel especially for the location.
Selengkapnya
Harga per malam dimulai dari:Rp1.858.318
Diposting pada6 Feb 2025
disasterEXE
Hotel Caravel berjarak beberapa blok dari Stazione Garbatella. Stafnya berbicara dalam bahasa Spanyol, Inggris, dan Italia (mungkin juga bahasa lainnya). Saya senang menginap di Caravel selama tujuh hari bersama ayah saya dan mereka sangat membantu memenuhi kebutuhannya (seperti menjaga laptopnya tetap aman dan menyediakan ketel listrik untuk secangkir teh di malam hari). Mereka juga menyediakan adaptor colokan listrik, dan menawarkan layanan binatu dari pihak ketiga. Hotel ini memiliki jalur landai yang dapat diakses, dan tempat ini memiliki toko pakaian, bar, bar sarapan, dan restoran. Prasmanan sarapan sangat bervariasi dengan beberapa makanan yang dibuat sendiri.
Saya harap saya bisa menginap di sana lain kali saya mengunjungi Roma. Sarapan favorit saya (yang saya makan hampir setiap hari) terlihat di gambar ini.
Selengkapnya
Harga per malam dimulai dari:Rp979.455
Diposting pada21 Sep 2025
Maria MD
We stayed as a family in a premium bungalow, it is very clean and well equipped. Im honestly really impressed how clean it is. All the linen, towels, duvet are spotless. There is a dishwasher, but we didnt have a dishwasher cleaning tablets, so we couldn’t use it. There is a bbq, we didnt use it either.
The pools amenities are fantastic and really clean. There are a few eateries, a shop, a laundry. Our location was far from the pool and playgrounds, the closer units might be challenging to stay in with kids, there is a lot happening and it is loud late in the evening. Overall we really enjoyed it and kids loved it. We didnt need the shuttle bus, so cant comment on it.
The only thing is that after a checkout I entered a shop to buy something and kept my credit card in my pocket, when I wanted to pay at a cashier, my card disappeared. I searched the small shop in case it fell out but no success. So I guess you have to be careful.
Selengkapnya
Harga per malam dimulai dari:Rp1.792.138
Diposting pada5 Jul 2023
JPOos
Hotel is worth the price.
2km from all the famous attractions.
Hotel staff very friendly and can speak English.
Room a little bit small and no AC. (Or didn’t work)
Restaurants nearby.
Good value for money.
Selengkapnya
Harga per malam dimulai dari:Rp574.437