Hotel dengan Bar di Blue Mountains

Very Nice Hotel. It provides spa & Kids Playhouse. We spend a whole days to walk around and enjoy the wonderful night. Recommend to stay for 2 nights at least.

We came to Toronto to see our son, who drove us for 2 hours to take us to the Blue Mountains. We chose to stay at the Blue Mountain Resort, which is a bit like a European town. There is a different beauty both during the day and at night, and it is also a good feeling to take a slow walk in the light rain. Canada 🇨🇦 is not cold enough this year and it doesn’t snow much, so the snow on the snowy mountains is not thick enough and the fog is heavy. Next time we go there in the summer, it should be more fun. I specially chose a suite with two bedrooms and one living room. The room is really big and has all the kitchen facilities. Both toilets are also very clean and the beds are very big. Only when I checked out, I discovered that the hotel had charged an extra fee, because my room rate was paid in full to Ctrip in advance, but the front desk still deducted an extra fee from the deposit for no reason without explaining the reason. I could only give immediate feedback to Ctrip’s 24-hour customer service butler, who quickly resolved it within an hour. The lady’s attitude was also very good. After verifying the situation, she immediately said it was the hotel’s problem and overcharged some miscellaneous fees during the Christmas period. There was no prior notice. Explain, so Ctrip will bear the responsibility and directly refund the equivalent amount of RMB cash💰 to me. Ctrip’s service is still very secure, like it👍

Blue Mountain Resort was perfect. Very clean. Social distancing done effectively. Great restaurants and activities were amazing! Customer service was hands down the BEST! Thank you for a wonderful stay! Will be back!