TTamuWe stayed over Christmas and it was lovely for the kids. They were welcomed with gift packs full of mini-games, not just the normal colouring papers and pencils. They also have a Christmas workshop set up way before Christmas. The room was very nicely decorated with ample of space for crafting and small table for some drinks. The only downside was that many things had been used up and not refilled as the workshop opened a few weeks before Christmas. They also served milk in the workshop room, but I had concerns that the milk was there from the morning for the whole day and that it was not kept chilled, which might not be good for the kids to consume. The receptionists were very friendly.
TTamuKinda old worldish but not too bad.Biggest pain was the fire alarm which went off on a freezing winter morning about 7:30 am.. This by all accounts is a regular occurrence and not rectified; set off apparently by some guy smoking; 20 minutes of ******** announcements before we found out from another traveler that it was a false alarm.
Management kinda smiked sheepishlyand did bugger all.
Bathroom in our room was tiny and toiletries had to be collected from the front desk. 🙄
Had to lug suitcases up and downnstairs and at the front entrance. Kinda lame.
Guy working the dining room though on the breakfast shift was a bit of a diamond. After an ‘odd’ comment he myst have noticed I was unimpressed with the fire alarm ******** and went out of his way. A bottle of birthday bubbly was a classy touch by him. I’d stay there again because of him.
TTamuWe stayed for the Canberra Marathon Festival. The location was close to the main event area, and there is a cafe and a foodstore close by.
The hotel is beautiful and the rooms are comfortable. The area is quiet but there are a few restaurant's and bars along the lake about a 10-minute walk away. Uber's were always only a minute away. We had a great time seeing the sights, a lot of them are within walking distance from the hotel.
SSasami223344This hotel is amazing and exceeded my expectations! All the facilities are new and in excellent condition. The room is very spacious, equipped with central air conditioning and a large, modern TV that supports screen casting — which is perfect for guests on vacation. I’m really happy to have stayed here!
RReden VillanuevaI had a wonderful stay at this hotel. The staff were welcoming, professional, and always ready to help. The room was clean, comfortable, and well maintained. I especially appreciated the convenient location and the excellent breakfast. I would definitely stay here again and highly recommend it to others.
TTamuOur internet service wasn’t good / and shower had a little bit issues. The hotel solved it quickly . The hotel service is excellent. in the room it provide coffee machine / kettle - Italy good brand . Also I really like the shower gel / body lotion provided by the hotel - these all 5 stars hotel standard. It is highly recommended. The only thing I can criticize to the hotel is it should replace the shower head .
TTamuWhat an amazing stay.
Everything was spotless, comfortable and a lot of thought put into what we would need as travellers.
Food was amazing for both breakfast and dinner. Best meals I’ve had in a long time.
The issue we had was difficulty with check in. There is not a ‘person’ there to help with anything.
We will definitely be back again!