718 Moo 4 เขาพัง Ban Ta Khun District, Khao Phang, Surat Thani Province, 84230, ThailandLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu
4.5/5
Sangat Baik
44 ulasan
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Ulasan terverifikasi
Lokasi4.5
Fasilitas4.4
Layanan4.6
Kebersihan4.6
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Tamu
Kamar Deluxe dengan Bathtub
Menginap di Nov 2024
Sendiri
10 ulasan
4.7/5
Menakjubkan
Diposting pada 30 Des 2024
The staff were so friendly and helpful at the hotel-some don't speak English very well so the communication is sometimes difficult for more complicated issues but on the whole it's fine. The food and drinks are lovely and the rooms are clean and spacious. The view is beautiful and the hotel is located in a nice area with a few attractions nearby. It's close enough to Khao sok national park that you can get there however, you will have to pay extra for taxis or use a bike (this can be tricky if it's raining though). If alone then this can get expensive.
Terjemahkan
Florian Dbe.
Deluxe Room dengan akses kolam
Menginap di Okt 2024
Pasangan
4 ulasan
2.7/5
Diposting pada 23 Nov 2024
We recently stayed at this hotel and had a mixed experience.
What We Liked
• Great Location: The hotel is ideally situated for visits to the nearby national park, making it a convenient base for exploring the area.
• Spacious and Modern Rooms: The rooms were large, well-designed, and had a modern feel, which made our stay very comfortable.
• Pool Access Rooms: Having direct access to the pool was a wonderful feature, and the views from these rooms were quite beautiful.
What We Didn’t Like
• Pool Condition: Unfortunately, the pool was not well-maintained. Tiles on the floor and walls were coming loose, which was both unsightly and a potential safety hazard.
• Tour Booking Issues: We booked a tour to the national park and lake through the hotel, but the pricing was highly misleading. Although the initial price seemed reasonable, unexpected additional charges were only disclosed at checkout. These hidden fees were listed on a separate document that was pulled out from behind the counter at the last moment. This lack of transparency was deeply disappointing.
• Unhelpful Staff: The staff spoke poor English and refused to address our concerns about the unexpected charges. They insisted on payment without offering an apology or explanation. This experience left us questioning whether the issue was due to incompetence or a deliberate attempt to exploit guests.
Overall
While the hotel has potential thanks to its location and room quality, the poor maintenance and unprofessional handling of the tour booking significantly marred our stay. We cannot recommend this hotel unless they address these issues and improve their customer service.
Terjemahkan
Анастасия24
Kamar Superior
Menginap di Sep 2024
Pasangan
1 ulasan
5.0/5
Fantastis
Diposting pada 8 Okt 2024
Clean, quite new hotel. Stunning view from the window. In the evening, the program from the music group and the fire show. There's a good restaurant, a great choice of cuisine. Very customer-oriented staff. Especially I want to note administrator with name Party - we had many questions and problems she quickly decided. In such a hotel want to return. It is not clear why it hotel has only 3*.
Terjemahkan
Tamu
Deluxe Room dengan akses kolam
Menginap di Nov 2024
Pasangan
1 ulasan
5.0/5
Fantastis
Diposting pada 24 Des 2024
Amazing hotel. Gorgeous view from the room 108.
Terjemahkan
Tamu
Grand Deluxe dengan Akses Kolam Renang
Menginap di Feb 2024
Pasangan
1 ulasan
4.7/5
Menakjubkan
Diposting pada 7 Mar 2024
Had a great stay. The staff were excellent. The breakfast was very good for me especially the Thai choices.
Terjemahkan
Marcel
Deluxe Room dengan akses kolam
Menginap di Jan 2024
Pasangan
4 ulasan
4.5/5
Sangat Baik
Diposting pada 7 Mar 2024
Nice view and nice Pool, matrace a bit hard, good food in restaurant
Terjemahkan
Mr.Attila
Grand Deluxe dengan Akses Kolam Renang
Menginap di Okt 2023
Pasangan
41 ulasan
2.7/5
Diposting pada 2 Nov 2023
Nice hotel in the nice location in the nature not far from Khao Sok pier . We didnt like at all that the breakfast starts very late at 8 Am. I have never exerienced it so late at any other hotels before :( thats simple very very late to offer guests breakfast ! In the restaurant they didnt serve the food at once with my partner ! Outside the lagoon room on the corridor was very noisy with aircons, we couldnt sleep well. The hosuekeeping came 2 times without knocking just into our room, afterwards without saying sorry ! Thats outrageous !!!! The price could be a bit cheaper for this quality .
Terjemahkan
Anderson Y
Deluxe Room dengan akses kolam
Menginap di Jun 2023
Keluarga
9 ulasan
5.0/5
Fantastis
Diposting pada 23 Jul 2023
Perfect mountain view and very close to Chew Lan lake, I booked it two times
Terjemahkan
Tamu
Vila Kolam Renang 2-Kamar Tidur
Menginap di Des 2022
Keluarga
63 ulasan
5.0/5
Fantastis
Diposting pada 1 Feb 2023
very good hotel with nice sunset view, highly recommended the villa 201-202 room with own private swimming pool. The food was nice and enjoyable for room service.
Terjemahkan
Mananya P.
Kamar Deluxe dengan Bathtub
Menginap di Jan 2022
Keluarga
16 ulasan
5.0/5
Fantastis
Diposting pada 10 Feb 2022
This peaceful resort is surrounded by mountains, providing a breathtaking view. It is quite convenient because it is only 10 minutes away from the Ratchaprapa Dam.
The room and bathroom are both spacious and tastefully decorated. The room was very clean, which impressed us. The staff are courteous and helpful.👍
Terjemahkan
Вячеслав
Grand Deluxe dengan Akses Kolam Renang
Menginap di Jul 2024
Pasangan
1 ulasan
5.0/5
Fantastis
Diposting pada 28 Agt 2024
Шикарный отель, очень вкусный завтрак! Большая парковка, невероятные виды.
Персонал очень вежливый. Я в восторге, рекомендую!
Posto stupendo,immerso nella natura…consiglio però l’arrivo con un proprio mezzo di trasporto
Terjemahkan
TRIPS_WITH_TIPS
Deluxe Room dengan akses kolam
Menginap di Jul 2024
Pasangan
17 ulasan
5.0/5
Fantastis
Diposting pada 3 Sep 2024
Это самый лучший отель за последнее время, все на высшем уровне, в отеле есть все,ресторан с нормальным ценником,
Берите экскурсию прям в отеле,цена такая же как и везде.
Номер просто бомба пушка.
Очень очень рекомендую 🙏🏻
Terjemahkan
Dani85
Kamar Deluxe dengan Akses Kolam Renang dan Balkon
Menginap di Jun 2024
Keluarga
7 ulasan
3.7/5
Diposting pada 18 Jul 2024
Fijn hotel als je op doorreis bent naar Khao Sok. De vloer van de kamer was niet helemaal schoon. De mensen en service is daarentegen wel top. Ook het uitzicht van uit het zwembad was prachtig. In de omgeving zit vrij weinig.