Hotel Hot spring Balneario Camboriu

Great option by the sea in Balneário Camboriú. Excellent location, numerous restaurants nearby, relatively close to the Big Wheel (it is possible and extremely pleasant to walk). Spacious rooms, comfortable bed and good bathroom. Furniture a little dated, but functional. Adequate breakfast (nothing pompous, but fully adequate). The entire team was attentive, from the valet, check-in, cleaning team, everyone was always helpful and polite. I have valet parking (paid separately), but it is very helpful (since traffic in BC is very difficult). Some large cars/trucks were in front of the hotel. I was there in January/2024, the hotel was very busy (469 guests, according to reception) and everything worked very well, including elevators (there are three). We stayed on a high floor (12th floor) and the stay was very peaceful. Anyway, it became my first option when looking for a hotel in BC. I got a daily rate almost 50% lower on Trip.com than on other major booking apps.

The hotel is making the improvements, I hope I will be happy to stay in the new rooms next day.

I loved my stay, even if it was just one day. The room was clean with new furniture and the bathroom was clean. The service was great, always ready to help and quick. I just thought it was strange that the 17th floor had a ramp up from the elevator to the rooms. Whoever designed it deserves a 0.

All perfect, but the breakfast buffet was excellent.

The hotel was quite comfortable, staff were also quite educated, the cost-benefit ratio was very good, considering the hotel prices in the region of Balneário Camború.

Hotel with value not consistent with services. Hot air did not work, reception staff with an air of disregard and irony, shower with regulation problems, poor quality TV, crowded hotel with only 1 elevator working at breakfast time, breakfast with a lot of variety but with poor quality, and the worst, very torn pillowcase.

The location is perfect, the breakfast is bored. But the facilities are bad. You have no waste in the room, only in the bathroom. To use TV you have to turn off the fridge. You have no chair in the bathroom. Our hygiene products were on the floor of the bathroom and in the pier wasn't going to put anything. The bathroom box was not clean. All is 220 so the hotel provides 1 super heavy transformer that should be returned soon after use.

I didn't like to pay again when I arrived at the hotel, even when I presented the voucher and the debit document on the card, they said the trip had not passed the value for them. Fortunately, on Monday afterwards, unlike the hotel's finance service ”which I didn't want to know”, TRIP gave me the best service and returned the money paid directly to the hotel. I'd be on the street, because I came to the hotel at night.