Balneario Camboriu Hotels with Pools

The hotel is very good, privileged location. Functional staff very receptive. Accommodations are super new, very well-cared swimming pools, saunas and spa's the guest's disposition! And also bikes to the guest can enjoy the city

I booked a room with a double bed and a single bed for a weekend stay and they put me in a room with three single beds, positioned next to each other with a space in the middle to simulate a double bed. I asked to change to the room I had paid for and they told me that there were no more rooms with double beds, that the ones that were available were already occupied by people staying longer than me and even though I explained that the description of the room I had paid for was different from the one they were making available to me, they said that was what they had. I asked to speak to the manager and sent an email explaining what had happened. They called me by phone and informed me that the room I was asking for was only available at another hotel, in the same chain and that they could put me there, as long as I paid the difference of R$700 per night!!!!!! I was outraged and asked if they were serious, then she said, ”Well, it's okay as long as you come right now, we can change the room for one with a double bed, but you need to come now, because we're going to clean and free up your room to make it available to other people.” Finally, after considering that I should pay 700 more and go to another hotel, they found a room compatible with my reservation at the same hotel where I was staying and changed our room. To do this, we canceled the order at the restaurant where we were staying and ran back to the hotel. The receptionist was arrogant and mocking, she laughed when I said that I wasn't asking for a favor but rather for a room with the same description as the room I had booked in advance and that I had also paid for in advance. At no point did they apologize for what had happened and I felt disrespected as a consumer. It was a situation that caused me unnecessary stress and ruined my trip, which was short, and I still had to deal with the situation. The hotel's location is excellent and the other staff are very helpful and polite.

We were very well received, we arrived earlier than check in and we were offered to pay half a night and come in and even enjoy the breakfast, which by the way is very tasty and with variety. Great location everything perfect

All perfect, excellent location, excellent infrastructure, very good room, air-conditioned that works, indoor and outdoor pool working very well, clean, and not to mention breakfast, super complete, in the right measure in terms of food variation, not little or much, in the ideal and super well done. Thank you for the beautiful moments living there in Balneário Camboriu.

This is the fourth time I've stayed there, the first time through the app. I've always had good experiences there, so when I go to Balneário Camboriú I prioritize the Sibara Hotel. However, during this stay, everything went wrong, starting with the room. We booked a double room and they put us in a room with single beds 👍🏿 They said they would put the beds together to make it a double room, but we didn't accept because there would be a divider in the middle! After this embarrassing situation, they relocated us to another room! I had a request for a body pillow for our room, but it wasn't granted. In this new room, there was no hot water, the toilet wouldn't flush, it was just a hassle! These situations made me think, and now, when I need to go to Balneário again, I'll check out other hotels.

Room with very bad acoustics. In addition to listening to the noise of the street, it was possible to listen to the guest of the apartment above with a child who pulled a lot and pulled the chair and when the complaint was made to the reception they said we had to accept the disturbance until 22:00, the two elevators were not enough to meet the demand and we had to go down the stairs with the bags after long waiting for the elevator. Some staff were unconscious and unconscious about the guest, and the stop for boarding and landing is not practical, and when we arrived there was no place to park the car, except the garage staying in another square.

No geral a hospedagem é boa, a única coisa que pega, é a acustica dos quartos, que não é boa, literalmente da para escutar tudo dos corredores e dos quartos vizinhos.

Excellent location in the central area near the beach and excellent breakfast , excellent structure

Excellent location. Good morning coffee. Most of the staff were well educated, and only one official, during breakfast, was a little thick when we asked about the operation of the cheese. In addition, clean hotel, good room, clean bed clothes. It wasn't something that disturbed us, because we left the hotel almost at the check-out time, it was just a suggestion to the manager, and the staff were cleaning the carpets from the floor with a extremely noisy dust aspirator. I believe that the other guests may have been disturbed, so I suggest you look at the schedules for this service, or buy a more silent powder aspirator.

I liked the hotel good location practically front pro sea breakfast very good only I didn't like the thermal pool that I couldn't go there but the rest good hotel