C151 Smart Villas at Seminyak

Lokasi vila bagus. Stafnya sangat membantu. Kebersihannya agak bermasalah. Karpet & sofanya kena kutu busuk, istri & putri saya yang masih bayi kena kutu. Ubin kolam renangnya agak terkelupas, kaki putri saya tergores cukup dalam. Sinyal TV perlu ditingkatkan. AC-nya tidak berfungsi dengan baik. Secara keseluruhan, vila ini sudah tua, perlu direnovasi.

Dari semua perjalanan/liburan yang pernah kami lakukan di seluruh dunia, saya belum pernah mengalami hal seperti C151 Seminyak. Meskipun stafnya berusaha sebaik mungkin, akomodasinya berbahaya. Tidak ada alarm asap, tidak ada alat penyiram, pintu tidak dapat ditutup atau dikunci, keran tidak dapat dimatikan, kotak meteran terbakar & dinding belakang rusak. Kotak lainnya dipasang dengan sambungan darurat. Tidak ada air panas karena gas tidak memiliki api pilot. Pasokan air ke lemari es kotor & tercemar. Sebagian besar unit di kompleks tersebut tertutup dan ditumbuhi tanaman liar. Paling banter, 1 bintang.

We thoroughly enjoyed our stay at the resort, with a special thanks to Sintia and the other guys (sorry we didn't catch their names) from the housekeeping staff. They met all our needs and went out of their way to make sure all our requests were taken care of. The three team crew, along with a gardener and pool guy, cleaned our villa daily and very efficiently. Adit was very helpful at the front desk, and helped arrange in-room massages. We loved the breakfasts, sound system, and serenity of the villas. Very spacious and comfortable. We also appreciated them accommodating our niece and nephew at short notice for our last two days. We had a three bedroom villa with two bedrooms locked as there was only two of us. They opened up the second bedroom (for a fee), that had a full bathroom with shower, bathtub and toilet. We do have a few comments that could improve their clients experience. When we arrived it was dark and the driver could not find the resort. We drove around in circles several times. We did not realize they only did breakfast in our villa and we had walked around looking for the restaurant. Also, we had a hard time finding the lobby as the map in the villa binder is old and out of date. They lost their lease for the lobby building and pool across the road and were using Villa 1 as their office. To be honest, they didn't need a lobby as everything can be done remotely, with breakfast delivered to the villa, all communications done by WhatsApp, and them coming to our villa for any of our needs. We had a hard time synching the sound system and didn't realize we had to blue tooth with our phones.We also did not realize you had to point the curtain remote control up to the sensor and we found it difficult at times to close the curtains. We would like to suggest, it would be prudent to have a simple cheat sheet included on the reservation confirmation that includes an updated floor plan, explaining directions to the resort, their phone number and to message or call using WhatsApp to give directions to the villa you will be staying at (there are twenty villas) and they meet you there. Also, tips on how to use the sound system and curtains. All in all we were very happy with our stay and would definitely stay there again. It is a slightly older resort, but the staff and experience make it a worthwhile stay. Its located in an area a short walk from shops and restaurants. We'd eating at Casa Blanca, an Italian restaurant. If you do, say Hi to Matteo, their general manager. He's an Italian character and he'll take good care of you! 😊 Hope this helps!