Berry Glee Thematic Hotel

We were six Senior Citizens and stayed there for 6 nights. The Hotel staff were very hospitable, courteous and friendly - be it the Reception , Restaurant or the other Service staff. The rooms were very clean and maintained well. Thanks Aventus

Great staff, clean rooms, great location. I had a motrorcycle accident the team looked after me so well it reinvigorated my vacation. The bar is a great place in the evening to relax with a drink and watch the moon rise over beautiful Bali. Highly recommended.

Got a family room with basketball theme,, the room was comfortable,, my kids loved it.. the hotel is still being renovated so it still smells of paint makes it uncomfortable in the way to the room.. nice swimming pool

How this hotel has received a 5-star rating is beyond comprehension. Our stay was marked by a series of significant issues: Moldy Air Conditioning: We booked a deluxe room, but it lacked windows to the outside. The air conditioning unit in the room was moldy, which led to throat irritations. We reported this issue to the staff, but our concerns were not taken seriously. Despite informing them about the health impact, no one checked on us, and we were forced to stay at another hotel for the night. Inadequate Response from Management: The manager attempted to apologize the next day. When we sought a resolution, such as a refund, the only compensation offered was a ride to the airport valued at €3.50. We declined this offer. The manager took my phone number, promising to contact us as soon as possible, but we never heard back. Poor Customer Service: The staff showed a clear lack of interest in addressing our issues. Upon check-in, we were not accompanied to our room, and there was no assistance with our luggage. The overall experience was extremely disappointing. Untried Breakfast and Location: I cannot comment on the breakfast as we did not have the opportunity to try it. The hotel's location is near the airport, which could be convenient for travelers. In summary, our experience was disastrous. The hotel failed to meet the expectations of a 5-star establishment, and we were left thoroughly dissatisfied.

I stayed here for 1 night. The staff is very good and helpful. You could completely hear what people are talking in the room next to you. The walls are probably so thin. Moreover it’s next to a busy road. I could hear traffic noise up until 3 am in the morning. Unfortunately I was told that there’s no availability else staff would have shifted me to some other room. I had lunch there too. Food was awesome but the air conditioners (if present) were not running. It was a hot day and the only respite I got was from fans.

I had an amazing stay at the 'Dream of Aventus' hotel. The staff was incredibly friendly, making my experience truly exceptional. Their warmth and helpfulness added a special touch to my time there. I highly recommend it for a welcoming and pleasant stay.