The Jineng Villas - by Ekosistem

Building is old No maintenance,dirty Need to rebuild this building

Saya telah tinggal di villa selama sekitar dua minggu dengan ibu saya dan kamar saya tumbuh jamur di dinding dan kamar mandi berbau seperti jamur.. petugas kebersihan mengganti seprai saya 1 kali! Dan ketika mereka melakukannya, mereka memakai yang kotor dan bernoda. Satu-satunya hal yang dilakukan petugas kebersihan adalah meletakkan handuk segar di tempat tidur dan merapikan tempat tidur.. ibuku mengirim pesan kepada pemiliknya dan dia menghubungi staf keesokan harinya dia mengatur pembersihan mendalam.. yaitu hari ini. Kamar mandi saya masih bau dan masih ada jamur. Di kamar ibuku ada jamur yang tumbuh di gordennya dan kamar mandinya juga berbau. Serta dapur yang berjamur di belakang wastafel, ada semut di mana-mana saat kami pertama kali tiba. Kembali ke kamarku.. kasurnya keras sekali! Pintu kamar tidur ibuku dan kamarku sangat sulit dibuka sehingga aku harus meminta bantuannya setiap kali aku menutup pintu. Pintu dapur hanya bisa dikunci dari luar sehingga saat masuk ke dalam pintu tidak tertutup. Saya pergi ke kantor depan untuk mengambil handuk bersih dan mereka kemudian berkata "ini manajemen yang berbeda, maaf kami tidak bisa melakukan itu" kemudian pada hari itu kami kembali dan petugas kebersihan sudah selesai. Kami meninggalkan kunci di dalam kotak di depan dan saya mengambilnya untuk membuka pintu dan kunci itu tidak ada di sana. Jadi saya kembali ke meja depan.. menjelaskan semuanya dan mereka mengatakan hal yang sama. Yang kemudian saya bingung. Bukan layanan atau pembersihan yang bagus. Lokasinya bagus. Dan vilanya sendiri bagus hanya layanan pelanggannya.. layanan.. dan kebersihannya sangat buruk.

Me and my mother came to Bali and stayed here for 2 weeks.. the staff were every average.. we were told to leave our spare keys in the box out the front for the cleaners.. we then came back to our villa to the keys not there and went to the front office and the staff said it was “ not there management” later on we came back again for some clean towels and they said the same thing. Staff were very average and very clueless. The cleaners weren’t very helpful.. they made the beds and left some towels! The kitchen was gross and so were the showers.. the showers plumbing needs to be checked I went to have a warm shower and had the temperature on not even a 1/4 of the way hot and over 1/2 cold and it was boiling hot it burnt me! I couldn’t even touch the tap.

We arrived late at night to be greeted by the lovely receptionist. Unfortunately, it was late and we were tired and didn't realise the villa was very run down and needed updating. The next day we saw that the fridge had not been cleaned after the last guests had left, and the bathrooms showed a lot of wear and tear from years of not being cleaned properly. The appearance of the outside of the property has a lovely ambiance and is very inviting. The breakfast was not of a very high standard and the last couple of days we went to local cafes which were of a high standard. There is a kitchenette in the Villa but little to no cooking utensils, no water dispenser with fresh water, Ice dispenser in the freezer was broken. There is no cable TV and both TV's are outdated so we were unable to stream from our computer or phones. Air conditioning was great on the hot days but the bedroom one was very noisy during the night. The pool was clean BUT the step into the pool was about 500cm and quite dangerous when entering and exiting the pool, found there were no sunny areas to sunbake, and every area of the pool area was covered except the pool itself. The decking was old and needed replacing and the front door needs a bell, so guests know there are staff outside to deliver breakfast. All in all the staff were great, very respectful and very helpful. They were accommodating but the villas are tired and need updating.

We stayed at this property. Property is really nice but caretakers, staff of property are clueless. We stayed in 4-5 places in Bali but this is the place that served the worst inedible breakfast to us. They couldn’t even manage White Bread and served us sour dough bread which we don’t eat in India. They are not breakfast friendly at all for Indian guests at least. Rest property is really nice and beautiful.

Villas are in real need of renovation. Old tired and things are falling apart, broken, not working or mouldy. (See photos). They are nothing like the stock photos Service- staff are very sweet and polite. No issues at all Location- not bad, near to many places in Seminyak I wld not stay again simply due to the dismal state of the villa.