Hotel dengan Sarapan Pagi di Kuching Division

The perfect place from which to explore kuching Very comfortable and warm room. Plenty of electric sockets to charge my devices and work with my laptop. Great TV and really excellent hot shower, so easy to use. Friendly staff and fantastic breakfasts. I will certainly be back.”

Hospitality is good it's just no car park... had to park the car far from the hotel and it's raining at that time

Good location. Near airport and short drive to city and nearby malls. But no soundproofing for a hotel that is next to a main road. Hear traffic noise at all hours. Not for light sleepers.

A very nice and special concept of living in a concrete tube. We had an external bathroom which made it more comfortable in the sleeping area. The terrain is very green and clean. The two pools are well prepared but the outdoor lounges should be cleaned up and preserved in a better way. Especially before or/and after rain they should be stored or treated to avoid mold. The staff is very friendly and helpful f.e. with pickup service. Only days with lots of people they where kind of overwhelmed. The breakfast should be better controlled and refilled in time. The gym is conditionally useable. The treadmill is broken, the saddle of the spinning bike is not adjustable.

Best 😍 second port for healing 😌 bilik pun bersih ,cafe pun ok ..

good. best. tempat menenangkan. dah bbrapa kali pergi sini. tu pun sebab ada event. so far okay jer

The overall staff services provided is excellent including the receptionists, male and female,all of them are showing me their smiling face while asking for information especially Robert, allaisteir and few female, l can’t remember her names. Room facility is a bit run down and no renovation done. Hotel building exteriors looks good but room interior is with 80s furniture . The water colour is yellow especially the toilet and wash basin, l need to flush for 5 6 times, then the water becomes clearer. Bath towel upon request from laundry , not available in the room. The bathtub is leaking at the corner edges each time we took our shower, the floor nearby the toilet bowl will be watery and can’t comfortably use the toilet as our bare foot will get wet. With the rate l paid through trip.com is still acceptable. Housekeeping forgot to provide the daily drinking water for my 2nd day but managed to have it after inform receptionist. Eatery areas can be find easily, there is one infront of the hotel ( famous for Sarawak laksa)and across the road, commercial shop lots with a lot of kopitiam and aircond restaurants they upgraded our room due to running high occupancy ( association rooms booking)

Today.. Based on check out date...i decided to go to the hotel cafe to have my breakfast.. Last trip I didn't take the breakfast even thou the price I paid including breakfast. Services and serving can be improved next time....time consuming......For suggestion, try to provide more easy access on water.. Plain water either cold or hot... Instead only a selection of coffee or tea in one time serving..... I missed the old buffet hotel breakfast at this hotel last time.. But I acceptimg the new ideas of serving breakfast by selection on provided menus.... It's good and just have to be fast.

Overall experience was good. The family enjoyed the stay. But there's room for improvement.. We were given a room facing the back yard of the building even though we booked a room facing the pool. I did ask for change but was told all rooms were already occupied, even though we were amongst the earliest to check in and many others came later after us but given room facing the pool.

The hotel is old and long overdue for a lick of paint. The bathroom towel rack fell, the nighstand controls also fell, the hotel key card stopped working a few times causing me to return to the reception multple times to get a new key card. Got a pretty sad view of the neighbouring building’s wall as well. Despite all this, basic toileteries were provided & it’s in the middle of town. However, there were many other hotels nearby which looked a lot nicer & were cheaper, so the location perk isn’t really outstanding.