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Ulasan Tamu tentang The Henry Hotel Roost Bacolod
9.3/10
Sangat Baik
28 ulasan
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Ulasan terverifikasi
Lokasi9.4
Fasilitas9.0
Layanan9.3
Kebersihan9.4
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Semua ulasan(28)
Ulasan positif(25)
Ulasan dengan foto/video(4)
Kamar sangat bagus(6)
Bersih dan rapi(5)
Staf ramah(5)
Buruk(1)
Tamu
Sarang Besar
Check-in Des 2024
Pasangan
8 ulasan
10.0/10
Fantastis
Diposting pada 22 Jan 2025
The room was cozy, clean and inviting. The staff was very accommodating and helpful. I highly recommend this quaint and conveniently located boutique hotel.
Terjemahkan
Tanggapan dari Properti: Dear Guest User,Thank you for your wonderful review! We're delighted to hear that you found our rooms cozy and inviting and that our team made your stay even more enjoyable. Your kind recommendation means a lot to us, and we're glad you appreciated our boutique hotel's charm and convenient location.We look forward to welcoming you back for another great stay!SincerelyMarian Jona L. PiccioResident ManagerThe Henry Hotel Roost Bacolod
Richard C
Sarang Besar
Check-in Nov 2024
Pasangan
3 ulasan
9.0/10
Sangat Baik
Diposting pada 27 Des 2024
Really nice, quiet hotel. The staff is very pleasant and accommodating. The design, layout, fixtures and furnishings are exquisite and professionally installed , a rarity for the culture. The building's center atrium with a fish pond at the bottom is a fantastic concept, but poorly ventilated making the 4 floors of viewing windows dirty and disappointing. As an architect, my advice is to remove the fishpond, substitute white rocks for easy viewing and keep it dry. It would be an ideal place for all those birds so beautifully portrayed throughout the hotel. We loved the breakfast!
Terjemahkan
Tanggapan dari Properti: Dear Richard C,Thank you for your thoughtful and detailed review! We're delighted that you enjoyed the quiet ambiance, our team’s hospitality, and the hotel's design elements. It’s always a pleasure to receive feedback from a professional perspective, and we truly appreciate your insights regarding the atrium. Your suggestion about enhancing the space for better viewing is valuable, and we will certainly consider it for future improvements.We're also thrilled to hear that you loved the breakfast! We hope to welcome you back soon for another enjoyable stay.Sincerely,Marian Jona L. PiccioResident ManagerThe Henry Hotel Roost Bacolod
Tracing the Traceys
Sarang Besar
Check-in Sep 2024
Bepergian dengan teman
3 ulasan
10.0/10
Fantastis
Diposting pada 1 Des 2024
The hotel was so accommodating and helpful. We booked the large room because in the app it says there’s 2 king beds in it. As a group of 3 we were beyond excited thinking we would have so much space. We were disappointed to find out it’s only one king bed and there’s no way we can have additional bed due to the restrictive space of the room. Thankfully the medium room has 2 full size beds and the attending staff suggested it to us. Although it’s a downgrade, the room didn’t feel like it at all. It was still roomy and spacious and didn’t make us feel claustrophobic compared to the large nest. It doesn’t make sense, but the medium is bigger than the large 😆😅. Overall, we enjoyed our stay. They really compensated us and didn’t charge for the extra meal since only 2 meals were supposedly included in the booking.
Terjemahkan
Tanggapan dari Properti: Dear Tracing the Traceys,Thank you for sharing your experience with us! We're delighted to hear that our team could assist you in finding a more suitable room and that you still found it spacious and comfortable. We understand how expectations based on booking details can impact your stay, and we truly appreciate your patience and understanding.Your kind words about our service and flexibility mean a lot to us, and we're happy to know you still enjoyed your time with us. We hope to welcome you back again for an even better stay!Sincerely,Marian Jona L. PiccioResident ManagerThe Henry Hotel Roost Bacolod
Mark C Roxas
Sarang Medium
Check-in Feb 2025
Bisnis
1 ulasan
8.0/10
Luar Biasa
Diposting pada 22 Mar 2025
Quaint and simple well thought out rooms, but not very big and lacks amenities that would be present in a larger hotel like the gym sauna and pool. Breakfast is also plated instead of buffet. Overall good but a little expensive for the size and location.
Terjemahkan
Tanggapan dari Properti: Dear Mark,Thank you for taking the time to share your thoughts. We're glad you appreciated the thoughtful design of our rooms and overall experience. We understand that the absence of certain amenities like a gym, sauna, or pool may not meet every traveler's preferences, and we truly value your honest feedback. While we focus on offering a cozy, curated boutique experience, we’ll certainly keep your comments in mind as we continue to enhance our value. We hope to welcome you again on your next visit to Bacolod.Sincerely,Marian Jona L. PiccioResident ManagerThe Henry Hotel Roost Bacolod
Vance Polycarp
Sarang Kecil
Check-in Apr 2024
Pasangan
37 ulasan
8.0/10
Luar Biasa
Diposting pada 22 Mei 2024
Excellent!! Staff were very hospitable... Room very clean.. And like cation was acceptable...
Terjemahkan
Tanggapan dari Properti: Dear Vance,Thank you for your excellent review! We’re delighted to hear that you found our staff hospitable and your room very clean. We're also glad the location met your expectations. Your feedback is greatly appreciated, and we look forward to welcoming you back for another wonderful stay!Sincerely,Marian Jona L. PiccioResident ManagerThe Henry Hotel Roost Bacolod
Tanggapan dari Properti: Dear ひとみん@全国うまみ旅,Thank you for your kind review! We're glad you appreciated the cleanliness of your room and the complimentary breakfast. It's also great to hear that our early check-in was helpful for you. We look forward to welcoming you again on your next visit!Sincerely,Marian Jona L. PiccioResident ManagerThe Henry Hotel Roost Bacolod
Tanggapan dari Properti: Dear gdw99992,Thank you for sharing your experience with us. We're glad you found the room clean and our rates cost-effective. We appreciate your feedback about the elevator size and the absence of fitness facilities, and we’ll be sure to consider this as we continue to improve our guest experience. We hope to welcome you back for another stay in the future.Sincerely,Marian Jona L. PiccioResident ManagerThe Henry Hotel Roost Bacolod
Tanggapan dari Properti: Dear Guest User,Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. Your comments regarding the size of the room, elevator, and breakfast are valuable, and we will use them to improve our services. We're glad that you found the bathroom to your liking, but we truly regret that the rest of your stay did not live up to your standards.We hope you consider giving us another opportunity in the future.Sincerely,Marian Jona L. PiccioResident ManagerThe Henry Hotel Roost Bacolod
Hastug
Sarang Medium
Check-in Mar 2025
Bisnis
19 ulasan
10.0/10
Fantastis
Diposting pada 1 Mei 2025
房間乾淨整潔,前台服務態度良好!
Terjemahkan
Tanggapan dari Properti: Dear Hastug,Thank you for taking the time to share your experience with us! We're pleased to know that you appreciated the cleanliness of your room and the warm service from our front desk team. Your feedback is truly appreciated and inspires us to continue providing a comfortable and welcoming stay. We look forward to having you back at The Henry Hotel Bacolod!Sincerely,Marian Jona L. PiccioResident ManagerThe Henry Hotel Roost Bacolod
Pengguna Anonim
Sarang Kecil
Check-in Apr 2024
Bisnis
7 ulasan
10.0/10
Fantastis
Diposting pada 12 Mei 2024
整體不錯,滿意滿意~
Terjemahkan
Tanggapan dari Properti: 尊敬的匿名用户,感謝您對我們酒店的好評!我們很高興您對整體體驗感到滿意。期待您的再次光臨,為您提供更好的服務!誠摯的,Marian Jona L. Piccio駐場經理The Henry Hotel Roost Bacolod
Tamu
Check-in Apr 2025
Lainnya
10.0/10
Fantastis
Diposting pada 12 Mei 2025
The hotel has a good ambiance feels! Accessible to places and shops in the city. Warm smiles and welcoming staff always polite. I have a nice stay here... I will be back for sure! The food is good also in Primos restaurant. Overall a good experience.
Terjemahkan
Tamu
Check-in Feb 2025
Lainnya
8.0/10
Luar Biasa
Diposting pada 28 Mar 2025
For me, it’s a boutique hotel, nice ambiance, friendly staff, situated at the heart of the city, water is CLEAR and breakfast is OKAY. The hotel is just a walk away from everything. The room is aesthetically appealing but the bathroom….. the shower area has white spots because it is not tiled.
Terjemahkan
Tamu
Check-in Jul 2024
Pasangan
8.0/10
Luar Biasa
Diposting pada 17 Agt 2024
We took a red eye flight from Manila, emailed the hotel and somebody was waiting for us at 1am to check us in. Booked directly at their website the "small nest" with breakfast, which was yummy and filling. We tried lunch at their restaurant Primo and the food was delicious, you can try the local Negrense dishes. During our 1st day the aircon in our room got broken so we were transferred to another room. The hotel is situated about three blocks from the main street, you can either walk around or take a Grab which is not hard to book.
Terjemahkan
Tamu
Check-in Jun 2023
Lainnya
10.0/10
Fantastis
Diposting pada 15 Jul 2023
My wife and I stayed at the Henry Hotel for 5 weeks. We were totally impressed by Beverly's staff. They were professional, friendly, and accommodating. All my requests were handled in a prompt manner. The rooms were clean and up-to-date and the beds were very comfortable. The restaurant had delicious food they serve breakfast, lunch, and dinner. The restaurant staff we're excellent. Their location is close to Robinsons Mall. We felt very safe. The hotel has after hour security and it's across the street from the PNP police station. I would totally recommend the Henry. Thank you Beverly!
Terjemahkan
Tamu
Check-in Mar 2023
Lainnya
10.0/10
Fantastis
Diposting pada 10 Apr 2023
Staff was knowledgeable and helped with internet troubles. Very clean room and courteous crew. Location is perfect as close to Airport and Downtown. Would definitely book again next time. Very reasonable rate, Got my money's worth.