Hotel dekat Jardin des Doms, Avignon

Awesome antique hotel, located in the old town gate, very close to the main attractions and business districts, valet parking, very warm and welcoming service. The hotel is very charming, and the afternoon tea in the courtyard is very comfortable. It can be said to be the first choice for visiting Avignon.

One tiny elevator, many stairs, and outdated magnetic key cards that too often don’t work, spoiled my first positive impression. One morning I came down to the reception three times and eventually the receptionist went upstairs with me to help. But I almost missed my paid tour. The front desk and house keeping staff was always smiling, pleasant, and willing to help. The room was small yet charming, very tidy and clean, with a great view of the central square. Windows with good insulation so the noise from the street was minimal. The bed was comfortable and the bathroom small but with a tub! The breakfast hall was gorgeous and the breakfast decent, with mainly French pastry and desserts, besides cheese, ham, pastry (breads and sweets) and some fruit and vegetables. Besides the renovated facilities and excellent location, there is no pool, sauna, spa, gym or any other amenities that would qualify this as a 4* hotel. Also, I forgot my iPad in the room safe when I checked out. The hotel contacted me and offered to send it to my new destination. However, they did not actually send it by express mail even though they said that they did. My iPad arrived to Montpellier after I had already left. I waited for it three days ( it’s 1h away) but because they didn’t check the SEND ON SATURDAY option on the mailing form, the device spent the weekend in the post office. The fee that they asked me to I pay was 37€ because as they said it was sent express mail and with insurance - however when I asked the hotel in Montpellier to send it to Barcelona (another country and 3,5h away) I paid almost the same amount!? Plus the hotel used “peek’in” service so I immediately had insight into the delivery progress online. The worst thing for me was that they kept on sending emails insisting they were right and tried their best to help, instead of admitting they made a mistake. I appreciate their effort but it’s better to work smart rather than hard. Instead of having to thank someone for trying I need my iPad delivered to me on time. Perhaps there are too many women in the management that are taking things too personally? 🤷🏼♀️

Avignon is a historic city, the location of the hotel is very good, very close to the Palace of the Palace, the city road driving is very crashing, the navigation is also collapsed, parking spaces are difficult to find, all this can not stop the city charm

Room 301 faces the patio, and the lighting is not good. The space is not large. The air conditioner is basically not turned on. You have to adjust it yourself at night to get cool air. Or open the window for ventilation. The cleaning is not very clean. There are a lot of short hairs on a pillowcase and on the toilet. There was no drinking water in the refrigerator when I checked in. The front desk brought two bottles. The next day, I got a bottle of water downstairs. On the third day, another female front desk was on duty. I called for water and said it would be charged. I bought a liter at Carrefour next door for a few cents. The service standards are not uniform. The surrounding environment is quite lively and safe. You can see the hotel when you leave the train station. It takes more than 10 minutes to walk to the church. It is quite convenient. The scope of play is not large.

The hotel is in a small city with the most beautiful trip this time. The whole city only needs to be walked. You can enjoy the rich ancient architecture scenery around, and friendly customs. Good restaurants are all around. There are few bars and very lively, everywhere. It is a beautiful view, the air is particularly good, and the moonlight is beautiful at night. The hotel is a 400-year-old building. A small hotel is directly built and connected. It also has many years of history. I like these poplars, pine trees, etc., looking at the inner garden. It’s also very comfortable, and I also feel why the French can read a book on a sun lounger and drink a cup of coffee. It’s a day. When it comes to the beautiful breakfast environment, looking at the landscape through the glass, it is also a European-style breakfast. The quality is also available. , The room is very special, first is a cloakroom and toilet, and then into a bathroom, the bed and a sofa, the sofa is English style, very comfortable, the terrace is a glass door, there are windows separated by adjustable size switch, Very satisfied, come again if you have a chance, I will also recommend this hotel

I stayed for two night and it was overall satisfying stay. The room is clean enough and i liked the bedroom and living room was separated. It was spacious enough to open the suitcases on the floor. There was only one set of towel for two people but when I requested housing lady gave me quickly. I also requested late check out and it was 20 euro per hour and only available until 2pm. But when I called the reception the guy told me it is 15 euros. I had to pay with my card not cash because of the wrong information. But it was good stay and I would like to visit again next time.

Breakfast is 7 points-, there is an extra bed, the bed in the room is very comfortable, the room is small, the parking lot has to be bypassed from the railway station square, it is not hard to find it.

The staff were very friendly and helpful. The hotel is clean and modern. The restaurant was a plus. The room was fine, except the internet had really slow connection. Did not like sharing a room when there was a bathroom with no sink (how do you watch your hands when your roommate is in the shower area?). The shower area had only a curtain - so no sound protection. Could not get the room cold enough even with the lowest setting for temperature and the fan on high. We were both too hot.

The hotel has a large parking lot for free parking. The hotel garden has a good view. Friends who like to take pictures will be satisfied. The breakfast is good and delicious. The front desk clerk is also warm and courteous. However, I checked into the room and found that the quilt cover pillowcases on the day were not changed and washed. I used it directly. The stains on it are disgusting to see... The location of the hotel is not easy to find, the GPS guided us to the path in the reeds, and there were several large stones at the end of the path blocking the road...

The hotel is located on the outskirts of Avignon, the facilities are relatively new, the interior decoration is also good, the hotel has a swimming pool on the first floor, friends who like sports can choose, breakfast is standard, but dinner is very convenient, you don't have to go out of the hotel, the price Acceptable, the price is not cheap.