Ulasan Extended Stay America Suites - Austin - Southwest

Elevators do not work and the whole third floor smelled funny

This place is having some real problems. First of all the keys don’t work!! You can get into your room with them but none of the doors to outside will open with the keys. They say they are having trouble with them. The office is only open from 7 am to 11 pm so if you want to leave the hotel during other hours you better hope you can keep a door propped open , otherwise you can’t get back into your room. Also there are so many roaches in this place. They really need to get it together