LyLo Auckland, an EVT Hotel

Ulasan LyLo Auckland, an EVT Hotel

LyLo Auckland, an EVT Hotel

54 Cook Street, Auckland Central, Auckland, Auckland Region, 1010, New ZealandLihat Detail Hotel
LyLo Auckland, an EVT Hotel
LyLo Auckland, an EVT HotelLyLo Auckland, an EVT HotelLyLo Auckland, an EVT Hotel
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Kami Samakan Harga
1 malam

Ulasan Tamu

4.5/5
Great
142 ulasan
Ulasan terverifikasi
Location4.5
Amenities4.4
Service4.4
Cleanliness4.6
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All reviews(142)
Positive reviews(139)
Reviews with photos/video(41)
Awesome stay(49)
Great location(26)
Friendly staff(22)
Convenient location(12)
Great value for money(8)
Quiet & comfortable(8)
Classy environment(7)
Clean bathrooms(7)
Negative reviews(3)
Tina
Queen Ensuite
Menginap di Feb 2025
Couples
8 ulasan
4.7/5
Amazing
Diposting pada 6 Apr 2025
We arrived late at night but check in was simple. Decent location with a short walk to the China town area of Auckland with plenty of restaurants to choose from. Rooms were clean, quiet and had everything we needed! Would definitely stay here again and happily go to any other lylo locations too! Staff were all friendly and helpful as well!
Tanggapan dari Properti: Thank you for your fantastic review! We’re so glad to hear you had a smooth check-in, enjoyed the location, and found everything you needed in the rooms. It’s great to know you’d consider staying at other Lylo locations too! We truly appreciate your kind words about the cleanliness and service. We look forward to welcoming you back soon! Adi-Reception Team
Guest User
Double Room (Shared facilities)
Menginap di Agt 2024
Solo travelers
16 ulasan
4.0/5
Very Good
Diposting pada 14 Okt 2024
Very busy and vibrant hostel with a bar attached. The bed was comfy but the room was lacking furniture - there was a chair but no proper table. Shared washrooms were well kept by everyone. A little distance from the main shopping area but near to sky tower (where you can get a chartered bus from the airport). Don't bother to do pre check-in online - they asked for a card for deposit / incidentals, and the card got charged for the rooms even though I have paid trip.com. Although the staff was prompt to do refunds, but lost like $20 on unnecessary fx rates and credit card fees. You will need to give your details onsite anyways, so save the time on something else. It would be better if the staff were more welcoming, but I guess it is tough with so many guests to handle every minute.
Tanggapan dari Properti: Thank you for your feedback! We're glad you found the bed comfy and appreciated the cleanliness of the shared washrooms. We apologize for the issues with the pre-check-in process and any inconvenience caused by the deposit policy. We'll take your comments about staff welcomingness to heart, as we strive to improve our guest experience. We hope to see you again! Adi-Reception Team
Joelle17
Private Single Pod In Female Only 4 Share Room
Menginap di Agt 2024
Solo travelers
6 ulasan
5.0/5
Outstanding
Diposting pada 5 Sep 2024
Super clean modern hostel, lots of social events on and a big kitchen. Pods were really comfy and bathroom was always clean with lots of showers and loos.
Tanggapan dari Properti: Hey there Joelle, Thank you for your fantastic review! We're thrilled to hear you enjoyed our super clean and modern hostel, as well as the comfy pods and spotless bathrooms. It's great to know that our social events and large kitchen added to your experience. We look forward to welcoming you back for another enjoyable stay! Kind regards, Audrey - Reception Team
Emily travels
Private Single Pod In Female Only 4 Share Room
Menginap di Jan 2025
Solo travelers
6 ulasan
4.2/5
Very Good
Diposting pada 24 Feb 2025
Really great hostel. Social vibe and social spaces but also quiet in the rooms so can relax in peace. Pods are great but very warm and stuffy. No air to room as no windows/ventilation.
Tanggapan dari Properti: Hey there Emily, we're so happy you enjoyed the social atmosphere and the peacefulness of the rooms! The pods are definitely a guest favorite for privacy and comfort, though we understand that ventilation can be a challenge without windows. Your feedback is really valuable, and we'll continue working on ways to enhance airflow for an even better stay. Thanks for choosing us, and we hope to welcome you back soon! Kind regards, Audrey - Reception Team
Nicetravel
Private Single Pod In 10 Share Room
Menginap di Agt 2024
Solo travelers
6 ulasan
5.0/5
Outstanding
Diposting pada 11 Nov 2024
The place is perfect solo travelers. They have a big kitchen and nice location.
Tanggapan dari Properti: Hey there Nicetravel, thank you for your review! We're thrilled to hear you enjoyed the setup and found it ideal for solo travelers. The spacious kitchen and convenient location are certainly perks we aim to offer for a comfortable stay. Looking forward to welcoming you back soon! Kind regards, Audrey - Reception team
ッシ
Private Single Pod In 8 Share Room
Menginap di Jul 2024
Solo travelers
26 ulasan
4.7/5
Amazing
Diposting pada 19 Agt 2024
I used this hotel again. Because i really love this hotel. So comfortable even it is share room. I recommend you to bring bath towel and shampoo and body soap. Everything is so clean. The location is so close to the tower.
Tanggapan dari Properti: Hi there, thank you so much for leaving your lovely review! We're so glad to hear that you enjoyed all the aspects of your stay such as your room, location and cleanliness. Your comfort is a top priority for us and we're so happy to know we were able to cater well for your needs. Our guests are often appreciative of our close proximity to the city so it's great to hear that you were able to venture and explore easily. We're sincerely appreciative of your feedback and we look forward to seeing you again soon! Warm regards, Siteri - Reception Team
Matt Rydon
Private Single Pod In 10 Share Room
Menginap di Des 2024
Solo travelers
9 ulasan
5.0/5
Outstanding
Diposting pada 23 Mar 2025
Very clean, good check-in system, modern hostel with lockers, barber, bar, and other amenities. Very good location.
Tanggapan dari Properti: Thank you for your great review! We're thrilled to hear you enjoyed the cleanliness, check-in system, and all the amenities. We're also happy the location worked well for you. We hope to welcome you back soon! Adi-Reception Team
Dmcc
Private Single Pod In 8 Share Room
Menginap di Des 2024
Solo travelers
12 ulasan
2.5/5
Diposting pada 15 Jan 2025
I tried to call hostel repeatedly in two days prior with no response. When I arrived for check in, myself and another guest were ignored by the staff.
Tanggapan dari Properti: Hi there, we sincerely apologize for the inconvenience you experienced with trying to reach us before your arrival and the lack of attentiveness at your arrival. This is not the level of service we strive to provide, and we deeply regret falling short in your case. Your feedback is invaluable, and we’ll work with our team to ensure better communication and responsiveness going forward. Thank you for bringing this to our attention, and we hope you might give us another chance to offer you a better experience in the future. Kind regards, Audrey - Reception Team
Nalee_luna
Double Room (Shared facilities)
Menginap di Mei 2024
Travel with friends
6 ulasan
5.0/5
Outstanding
Diposting pada 9 Jun 2024
All good except the room got very cold in the morning not sure the air conditioner is on or no heater provided, overall is a pleasant experience, very clean and staff is aware that we come in the wee hours around 5am and he standby for us🥹 thank you
Tanggapan dari Properti: Hi Luna,We're absolutely thrilled that you had a great stay with us at Lylo, and that you love our vibe & concept!We thank you for choosing us and for your feedback, with regards to the ambient room temperatures, we advise that the next time you stay with us you can either meet our reception staff, Chat with us or call us for any support, we would have been more than happy to sort you out on that night.We wish you the best and look forward to hosting you again in the future!Regards,MathewLylo Reception
Charlie
Queen Ensuite
Menginap di Nov 2024
Couples
19 ulasan
4.7/5
Amazing
Diposting pada 22 Des 2024
Great hostel, felt like a hotel room with the social areas of a hostel. Very clean and modern.
Tanggapan dari Properti: Hey there Charlie, thank you for your wonderful feedback! We’re thrilled to hear you enjoyed your stay and appreciated the clean, modern design and the blend of hotel-like comfort with the social atmosphere of a hostel. Creating that balance is something we take pride in, so it’s great to know it made a positive impression on you. We hope to welcome you back on your next trip. Happy Holiday! Audrey - Reception Team
Guest User
Private Single Pod In Female Only 6 Share Room
Menginap di Sep 2024
Solo travelers
1 ulasan
5.0/5
Outstanding
Diposting pada 29 Okt 2024
A fantastic staffs and thank you very much for excellence management skills. Especially, a Duti Manager on 27 October 2024 around 21.00 pm at Lylo Auckland. I will recommend and come back again. Ms Kranittaya Hongthong Adelaide South Australia
Tanggapan dari Properti: Hey there Kranittaya, thank you so much for your kind words! We’re thrilled to hear about your positive experience with our team, especially our Duty Manager you mentionned. It’s wonderful to know our staff’s dedication left such a lasting impression. We look forward to welcoming you back soon and thank you for recommending us! Kind regards, Audrey - Reception team
Ghankee
Private Single Pod In 10 Share Room
Menginap di Agt 2024
Solo travelers
2 ulasan
4.0/5
Very Good
Diposting pada 23 Okt 2024
First time staying at a hostel. It was a good experience. The staff was helpful and kind. The location was good and close to shops by walking. My locker wasn’t working unfortunately but he didn’t not really bother me. Bathrooms were nice and well cleaned.
Tanggapan dari Properti: Hey there, thank you for sharing your experience with us, especially as it was your first time staying at a hostel! We're glad to hear you had a good time and found our staff helpful, as well as enjoyed the convenient location and clean bathrooms. Apologies about the locker issue, but it's great to know it didn't take away from your stay. We hope to welcome you back for another visit soon! Kind regards, Audrey - Reception Team
Traveloverkim
Private Single Pod In 10 Share Room
Menginap di Okt 2024
Solo travelers
5 ulasan
5.0/5
Outstanding
Diposting pada 7 Nov 2024
It’s very clean. People are so kind. And there are so many convenient point here
Tanggapan dari Properti: Hello, Thank you for your wonderful review. We are happy to hear that you enjoyed your stay with us and hope you are able to join us again in the future. Kind regards, Petra Reception Lylo Auckland
Dabi999
Double Room (Shared facilities)
Menginap di Jul 2024
Couples
6 ulasan
4.2/5
Very Good
Diposting pada 29 Agt 2024
The price of the room was cheap. The room was fairly clean. However, it is only suitable for travelers who don’t mind sharing bathroom with others.
Tanggapan dari Properti: Thank you for your feedback! We're glad you found the price reasonable and the room clean. We appreciate your note about the shared bathroom, as it helps other travelers make informed choices. Safe travels! Adi-Reception Team
Guest User
Double Room (Shared facilities)
Menginap di Agt 2024
Solo travelers
5 ulasan
4.7/5
Amazing
Diposting pada 1 Okt 2024
Very good environment just bad sound proof which I can hear other rooms conversation
Tanggapan dari Properti: Thank you for your review! We're glad you enjoyed the environment. We appreciate your feedback about the soundproofing and will look into it to enhance our guests' experience. We hope to welcome you back! Adi-Reception Team