The Glendevon Hotel

I don't think I've seen such a badly managed bar in my 40+ years of drinking. Arrived before 6pm on a Saturday. My first choice of beer was unavailable - they had run out. I got one pint of my second choice before it too run out. Had to send 2 consecutive glasses of spirits back as the glasses were hot, straight from the dishwasher. Had to ask the bar staff to serve me instead of emptying the dishwasher. He could see me standing there but chose to ignore me - lack of training. The food is paid for separately as it is a franchise and was really good but when we asked for the bill we were also presented with a drinks bill, despite having ordered and paid for our drinks at the bar.

Stayed for 2 nights in this hotel. Stayed last year also noticed a big difference hotel is undergoing some renovations and the work that has been completed is great. Someone has a great ideas looks lovely. Rooms were clean and comfortable. Had dinner and breakfast meals were excellent and the staff were lovely polite very helpful and knowledgeable about area. Will definitely book again.

I witnessed shocking behaviour towards a group of paying customers by a member of staff who was using foul language towards them. Apparently there had be some confusion over a table reservation and the aggrieved party were trying politely to discuss it with a member of staff who became aggressive and used extremely foul language towards them. I will never visit this hotel again due to the aggressive behaviour of that member of staff - indeed it was frightening to witness.

DO NOT VISIT. Appalling behaviour displayed by the "owner"/ manager - 30's, stubble, short hair, tatood, We (party of 7) booked a table for 18.15. Arrived early and from the off experienced rude and abrupt behaviour by the bar manager/ owner. Gone to the bar side as we were there to have drinks only anyways to start with. Thought it may have been a one off until the rest of our party arrived and expressed the same treatment by the same person. We were shown where to sit by the staff which we have then he was being rude to his staff telling that poor blonde waitress to get us off from out table as there is a bigger group coming after sitting there for 20 minutes. Then we kindly got up sat to the new table- bust was way smaller did not even fit . When appropriately challenged, the owner told us to "f**k off" numerous times. I have to say we had to call him twice to speak as he was sending his staff to do his bit. Clearly could not accept any criticism. Told us f*ck off again and again. Absolutely shocking behaviour. I mean if this so called the owner/manager had a bad day , maybe have a day off instead - Lost out on service. We instead visited Cafe Kisa. 10000% better.

The staff were very welcoming and helpful. Sean was excellent and drove us to The Gleneagles Hotel as our lift did not turn up! and we had to be there at a specific time for a special occasion. The rooms are clean, and modern. The breakfast was also excellent and service great. The only issue, was the lack of a full length mirror, chair, and electrical sockets require to be upgraded to accommodate charging stations.

Oh dear... Pleasant enough rooms but the whole place is very tired and looks rundown, the outside parking area is a hoot... However this is surpassed by THE NOISE.... Bedroom doors are spring loaded other guests being knobs don't have the decency to try holding them so a bomb going off every 2 minutes. Then there's the pub quiz to add to the delight. Currently sitting in room 3 as the pub quiz has started downstairs, volume is loud enough to drown out concorde. Absolutely not at all suitable if you are looking to get some sleep or like me have a early start tomorrow. Not cheap either. I would pass and maybe try a local air bnb.