Polis Grand Hotel

I arrived at the hotel around 9 am and room was not ready. We kept our luggage at the hotel and were back around 5pm. After getting back the luggage, we proactively approached the receptionist for check-in. He checked my passport and asked me to show the hotel voucher. I was wondering the computer system should have our record after checking the passport. I haven’t been asked to show voucher with booking through Trip.com. I showed an electronic version in the phone but he gave me a card and asked sending it by email. I was tired after a day out and the receptionist set huddle to me. I was surprised but did it accordingly. His attitude was unacceptable. After receiving the room cards, I requested his name because no name tag was on his uniform. The next evening, I called from room requesting a bowl and plate. The same receptionist sent them in person and asked me why I needed his name. He said that he didn’t do anything wrong and why I recorded his name. I replied”if you didn’t do anything wrong, you don’t need to worry. You do not wear your name tag but others do and so I want to know who you are.” It is my first time to encounter such experience in the hotel.This staff is not professional and childish. This is an individual case and staff in the hotel as other staff are helpful and polite. I wish the hotel would give extra training and education to that young man. Thanks.

パルテノン神殿からも近く、最寄駅までも歩いて行ける範囲だったので立地としては良かったのですが、部屋からの眺めは隣の建物が近すぎて、夜景は見られませんだした。そこだけ残念でした。屋上からはパルテノン神殿と夜景も一緒にいることができて良かったです。 室内も清潔で2日間泊まったのですが、日と日の間に部屋の清掃もしてくださって嬉しかったです。 英語も通じるのでタクシーを呼んでもらえたりと親切でした。