Ulasan Rakuten Stay Atami

Hardware hotelnya bagus, tapi kalau hari nonton kembang api mahal banget. Harganya lebih dari 2.000 per malam, tapi tidak mudah untuk mendapatkan kamar. Yang membuat saya tidak bisa berkata-kata adalah proses check-in otomatisnya sangat buruk. Saya menghabiskan 40 menit penuh di depan iPad saya. Operator tidak mengerti bahasa Cina atau Inggris dan tidak mengerti. Dia harus menulis informasi identitasnya dan alamat domestiknya. Semuanya harus direkam video dengan operator. Pastikan saya sendiri sebelum saya mengirimkan kata sandi kamar. Ini adalah pertama kalinya dalam hidupku mengalami pengalaman menginap seperti itu. Tidak ada pelayan di hotel, tapi untungnya pada akhirnya tidak mudah untuk menyelesaikannya.

We are very appreciative that there were enough space for the 3 of us to be comfortable. And for us to enjoy the view of Atami

Although some people may feel that it’s a hassle to do online check-in without a ‘proper’ hotel front desk assistance, we didn’t have any issues. We could submit our personal details via our mobile phones anywhere anytime prior arriving. Then upon arriving, using the PIN sent to our emails, we could smoothly enter the entrance. At the lobby, there were tablets, for each guests to take their picture for verification to the information we had submitted beforehand. Then we were connected to a call centre which asked us some simple questions then it was done. We loved that there were free flow of hot & cold drinks, alcohol and non-alcohol, free flow chocolates/sweets/japanese nuts available. We were a group of 7, so we used the common space for our meals. The rooms were huge for Japan standards with a small sink, dining table attached. Each booking came with a car park lot. The car park is just a 2-3 minutes drive away and we just parked accordingly to our room number. I cannot be more pleased with my stay here and will definitely recommend friends to stay here.

Although location is not closed to station, the quiet and clean and new hotel …we feel very relax to stay there !

Great location, large room, very good for family stay

特別好的自助式民宿酒店，位置在銀座商業街再往南一點，出熱海驛步行半小時到，依山傍海，每個房間都可以觀海景，非常棒。b1層有湯浴，天台有庭院，2樓有餐吧、付費洗衣房和閲讀區，一樓大廳有24小時自助酒吧，非常適合情侶出行。特點是全自助式入住，沒有傳統的lobby接待，checkin之前需要查閲酒店發送的email，裏面有開門的密碼（包括大門和個人房間），入住手續要在大廳的pad上自助辦理，店員會遠程跟你視頻確認。唯一缺點是沒有room service，2、3天以上的住客就會面臨垃圾的困擾，希望酒店可以增加room service，或者自助垃圾處理指南。總的來説非常棒，性價比很高。

入住簽到是有點傻，明年郵件已經發了入住碼了 特別推薦地下一樓的温泉，由於是酒店內部專項的，晚上11點去基本上就1個人獨享，太舒服了。 其他方面，酒店是比較新，比較新潮的。 比如可以帶寵物，可以手沖咖啡等等， 牀頭櫃足夠多的usb插座也非常適合年輕人。

낯선 방식의 체크인을 제외하면 모든 게 최고였어요. 체크인할 때 동행인 모두 여권을 촬영하니 동행인 정보 입력을 간소하게 하면 더 좋을 것 같아요. 아침에 숙소에서 일출을 볼 수 있었고, 가끼운 거리에 멋있는 식당과 빵집이 있어 편리했습니다. 매화정원 입장도 할인받을 수 있어 좋았어요. 객실이 모던한 스타일로 깔끔했고, 프리 드링킹 서비스도 기억에 남아요. 다시 가면 꼭 머물고 싶은 호텔입니다.

駐車場がわかりにくいかったですが、お電話で丁寧に教えくださり対応がとても良かったです！ エントランスのフリードリンクもとても良かったし、対応もとても良かったです！ また、家族全員で行きたいです🐶

全部滿分，自助入住，而且一樓提供無與倫比的自助bar，應有盡有，位置也非常好，在八樓一眼望去就是温柔的sun beach ，是觀賞花火大會的絕佳地點

房間nice， 設施：自助入住很先進，自取前台酒品等，温泉泡湯環境舒適温馨。房間陽台塌塌米直麪日出🌅大海,有機會再來

位置上船方便智能系統check-in也方便不過床單略為有點污糟拍卡入酒店同埋使用密碼非常之方便唔使帶酒店卡

酒店環境和風景不錯，在房間裏可以看到花火大會，衹是完全沒有客房服務，住2天還能勉強自己收拾，多了不知道是否會安排打掃

とても良かったです。アルコール飲み放題がありがたかったです。また熱海に行った時は泊まりに行きたいと思います。