Basma Hotel Aswan

We arrived at noon, Check-in was at 14:00, understandable...........We waited till 14:30 to get into our twin-bedroom (even though we booked a double bedroom as a married couple) , no idea why a room would take more than 2 hours to clean up, especially that once we got into our room the floor was completely dusty and we realized that the room service workers just do a casual floor sweep while they are wearing their shoes so it was completely pointless. The bathroom was empty, literally no toiletries, when we called the reception for slippers the gentleman on the phone said the hotel doesn't have or provide slippers, HOWEVER we asked the room service lady and she immediately got us 2 pairs of hotel slippers with the hotel logo, and a lot of bathroom toiletries. So we were confused why would the gentleman on the reception would lie and say the hotel doesn't provide slippers. We gave an extra tip to the room service workers to clean the floor again. The hotel is in a good spot, with nice breakfast and nice view over the Nile, a nice swimming pool. The ladies at the reception were polite and friendly, however, the service could definitely need some improvement. Oh, and we could barely sleep at night due to some really loud speakerphone sounds like rituals or religious ceremony all night.

It is good.

酒店設施比較舊，總體性價比還可以，但是大家千萬不要定酒店的帆船服務，比較坑！！一開始我們擔心被騙，在酒店訂了這個日落帆船，酒店收我們50美金，含來回接送車，後面我們發現這個租船價格在船伕那裡200埃鎊就可以了，更坑的是酒店都沒有把我們交的錢給船伕，船伕問我們又交了一次200埃鎊，在船上我們就是一直跟酒店打電話，跟船伕交涉，都沒有好好享受尼羅河的日落，最搞笑的是回到酒店，他們一開始衹願意返回我們一人200埃鎊的船費，交涉好久，酒店才退回40美金給我們，扣了10美金的車費，酒店到坐帆船的地方走10分鐘就到了…………