Kato Dool Wellness Resort

Pros The hotel facilities were absolutely beautiful with an amazing view. Traditional Nubian style house. Every corner makes you want to capture the space. We had a rocky start but the hotel staff tried to redeem themselves. We lost an apple watch which the hotel helped us get back ASAP before we reached Luxor. We are grateful for this. Cons Awful communication and hospitality. We were the only guests in the entire resort because of low season but still received shitty service. The hotel is in a secluded place making it difficult to reach.It’s on top of a mountain on a dusty rocky road. The hotel offers a tuktuk. We did our research prior and contacted the hotel to arrange getting to the hotel from the village and check in since we knew we’d land in the AMs. We were ignored. We arrived at the village meeting point at 1:45 but only ended up getting to our rooms around 3:50am because reaching the hotel via call and WhatsApp was so difficult. The staff had no sense of urgency. We were frustrated and anxious in this wellness resort. Our taxi driver refused to take us up the mountain and the tuktuk refused to take us because of our many bags (which is understandable). I’m very disappointed in the service and I know the staff has lots of potential to improve on their service delivery. The hotel needs to be more cognisant of their customer service and guests hospitality. Staying here was stressful. Recommended if you want aesthetic vibes,a beautiful picturesque hotel with good breakfast. Don’t recommend if you prioritise great guest services, comfortability and peace.

這是一家非常矛盾的不知道值不值推薦的民宿酒店，缺點和優點都非常突出，適合網紅出片（以下照片都是原片未修），但不適合任何對“住宿”本身有一定要求的人。如果你能找到任何便宜的+乾淨的+類似風景的替代酒店都建議換了它，但如果衹為了拍照和風景，在努比亞村裡可能它排在最前列。 首先你要能忍受： 1.旺季毫無性價比的酒店價格，民宿開出了五星級酒店的價格。 2.糟糕的房間設施，毛坯風的傢俱窄小的房間，床單衞生堪憂，浴室洗澡水四溢排水形同虛設，沒有拖鞋，牙刷，吹風機（電話前台可提供）。 3.早餐是自助且異常簡陋和難吃，不像有些人評價的是set而且莫名其妙好評。 4.忍受或者加錢繼續忍受包車司機的抱怨開進努比亞村，然後自己聯繫酒店半夜換乘三蹦子在荒無人煙漆黑一片的山裡15分鐘懷疑人生中到達山頂酒店。 5.非常不合理的其他定價，我們原本想預訂元旦跨年party的晚餐，結果要價100美金一人…… 我們在這裏獲得什麼？ 1.房間陽台就能看到尼羅河西岸無敵的日出，我們在這裏凌晨6點見證了2025年的第一縷曙光。 2.努比亞村文化建築裏各種擺拍很出片。 3.拍照帶上酒店旁邊的沙漠很出片。 4.非常特別的一羣遊客一排三蹦子蹦蹦躂躂上下山的文化體驗。 5.酒店服務人員比較友善，最後説明埃及不是小費國家，搬運行李是他們國家任何酒店的基本服務，入住全程沒有人要小費。

這個酒店基本沒有國人評價，為了讓大家避坑，有必要評價一下。酒店位置偏僻，位於尼羅河邊上的一個山頭，不在阿斯旺市區，需要到達山腳再坐二十多分鐘的tuktuk盤旋上山。雖然tuktuk免費，但送你前往的出租車司機一般不知道需要上山，並且一旦得知要上山就會一路罵罵咧咧，抱怨不斷。要是你是晚上到達阿斯旺，就會更加狼狽。住在那兒，就避開了一切參與阿斯旺城市生活尤其是夜生活的機會，因為上下山一個來回都非常不方便。相關旅遊行程用車可以讓酒店定，但酒店經理也是一口報價，不接受任何議價，吃頓大餐零頭都絕不抹一分。