Hotel Indigo Asheville Downtown

My reservation, made several months ago, was cancelled three days before arriving in Asheville. No reason was given except that they sometimes had to do this unexpectedly. I received a very nice accommodation replacement from *******, with whom I had made the reservation at no extra charge, so it worked out well.

Parking was super easy and we were able to check in early. The hotel is in the perfect location to walk anywhere downtown. All employees have been super nice so far.

I love the shampoo and conditioner this place has in the showers. Love the check in guy. Great place to stay and will be back again.

Hotel staff twice entered my room without knocking. The hotel is under construction and is dirty.

We always stay here when coming to Asheville. Older building but very well maintained. Friendly staff always at your disposal. Minutes away from food and shopping. Only issue was minor...they have instituted required valet parking since our last visit @ $25 per night. The parking lot access is tight but manageable for most drivers.

Stay was great and Location was Convenient and not far from downtown. They only thing that I Didnt really like is how you are forced to use and pay for valet service rather you want to or not. I wouldve like to have that option to use valet but other than that everything was great. Guy at the bar was awesome an very informative.

The hotel itself and the rooms are excellent, and so is the staff. The only downsides are valet parking only, and the bar food. Valet parking was overly expensive and inconvenient, with conditions put on which type of parking (day or overnight) would allow for in and out access. There’s no restaurant or kitchen, per se, so on a very rainy night I had the choice of walking in the rain to a nearby restaurant or getting a poor pizza at the bar. These are not meant to sound like complaints, simply the realities of what could make an excellent hotel an exceptional one. I would stay there again. Thanks!

Room needed remodeling as it showed a lot of wear. Sink was clogged up, staff tried to open it up but was not succesful.

All was exquisite, magnificent! I definitely recommend the penthouse suit with fireplace and balcony! The location was perfect! The hotel is in excellent condition! TY