TOMATO CUBE

Amazing house with a huge amount of space, impeccably clean. The house felt brand new, and it doesn't get more private. I felt like I was in my own universe. My only complaint is that the host company BreakOut threatens to charge you 5,000 yen for every 30 minutes of late checkout after 10:00AM. This is extremely hostile against your guests. Here is the exact wording from the welcome email: "Leaving the room after check-out time will be considered a late check-out without permission. A fee of 5,000 yen will be charged for every 30 minutes." We were also threatened about being liable of the pipes freeze. While this is a vacation rental in the winter, and we understand their concern about liability, you can advise about this without overtly threatening financial penalties. This speaks to the mean spirited nature of BreakOut (the property management company / private equity firm) and for this reason we will never rent from them again. This is a company that viciously attacks anyone for the sake of profit, and they should probably be on Wall Street rather than running a hospitality company. The smart companies get someone nice as the front facing staff. At Tomato Cube there is absolutely no one, nor was there any email address provided for contact. It is just a ghost ship out there. Even the coffee shop and thai restaurant nearby were totally abandoned.