Ulasan Crowne Plaza Resort Changbaishan Hot Spring

Me and my wife had a great time at Crown Plaza Hotel Chanbaishan. Unfortunately we were not able to climb the mountain due to the weather but the hot spring and hot pot was well worth the stay. The hotel staff 莹莹 and 小庄 were super helpful and friendly throughout the trip, giving us timely service through wechat. ps don’t forget to visit the very friendly dogs at the back of the hotel🦮😍

Except for the location which is 45-min drive from the nearest town 二道白河镇 but it’s located next to the entrance of Chang Bai Shan North Entrance. Perfect if you are visiting Heavenly Lake and surrounding places inside the national park. Our room rate included activities to the Heavenly Lake, 3-hour ski experience, Demonic Rafting and 5-D theatre experience. I must say it’s worth every penny. We were also entitled to unlimited entrance to the volcanic hot spring located inside the hotel. The butler service is tip-top offering us complimentary fruit platter every evening and helped to plan our 4 days itineraries. I would definitely come back again to crown Plaza for its EXCELLENT service! Well done. ⭐️⭐️⭐️⭐️⭐️👍🏼

Had a great stay at Crowne Plaza! Although Tianchi main peak was closed, the GSM Ming Zou provided superb service throughout, helping me arrange all the activities I was interested in. Her service really made the difference between a good stay and a wonderful one.

The room was spacious, the hot springs were exceptional, and the breakfast offered a wide variety of options (though not entirely to my personal taste). Most importantly, the butler service (管家莹莹 小張）was outstanding. From the moment of arrival, throughout the stay, and even during outings, the staff provided comprehensive 24-hour assistance. They followed up on every detail and ensured everything ran smoothly, creating a truly welcoming and home-like experience. The level of care and attention made me feel like a valued guest at every turn, leaving a lasting impression on the overall quality of my stay.

Superb service in all way!! The 管家 super helpful!! We will definitely stay here again if back to here!

Very good service given once u step into the hotel from our butler Xiao Du, Yan & Ana Yang.

The stay at Crowne has been perfect. View from the hotel is beautiful. It’s an all in one location, the kids refused to leave the hotel. Both Xiaodu and Ying Ying has been superb in assisting with our needs. Service is impeccable. Thank you for the awesome stay. We’ll definitely be back!

Best service ever. Crowne plaza was the best hotel we stayed during our trip in Harbin area and they are really good facilities. Thank you Xiao du and Xiao yang for your kind hospitality.

Our stay at the Crowne Plaza Hotel near Changbai Mountain was delightful. While the room was slightly dated, it was clean and comfortable, providing a relaxing atmosphere amidst the stunning mountain views. The staff (小张和小邹) offered excellent service, and the dining options featured a tasty mix of local and international dishes. One of the highlights was the outdoor hot spring, which was awesome in the freezing winter! With easy access to hiking trails and scenic spots, it’s a perfect blend of luxury and nature. Highly recommended for a rejuvenating getaway!

We stayed 2 nights in Crowne Plaza and it’s a wonderful experience! They assigned assistant 莹莹 and 小杜 during the stay and both of them have been very helpful and patience with all our enquiries, from travel itinerary, facilities, feedbacks and transport arrangement. They also sent us ginger tea and fruits when we ended our activities. We are carefree during this period and just enjoy ourselves in Changbaishan. The hotspring is very well maintained and pet paradise is contented as well. Will definitely visit again!

this resort is comprehensive. my family enjoy the stay. The hot spring is within the building. There is a small animal encounter area beside the resort. U can pay RMB12 for a cup of carrot to feed animals. The staffs are friendly and helpful and specially thanks to Zou Ming, she has helped to waive my children's breakfast charge as they are taller than required height. and she help us to arrange Changbaishan scenic tickets which is hard to get as an international tourist.

Very nice place to stay already for the second time 👍🏼 would recommend it for everyone who likes a very clean hotel with a great hotspring, sauna and relaxation. The hotel staff also helped us book the tickets to the Changbaishan mountain with a VIP access (where you don't wait in lines). There is a small animal park behind the hotel - very nice for the small kids! The breakfast was delicious!! Very much appreciate the hospitality and see you soon Crown Plaza Team 🤝🏻😊

Located near the 天池 with special transport arrangement. Staffs were super helpful!

Best hot spring hotel in changbaishan. Hot spring is very clean. Hotel service is good. Restaurant breakfast is full of options. Manage to see the first snow this year.