The hotel building is beautiful and in a great location close to tram stops for 7 and 26. The staff are friendly and helpful although it was sometimes hard to distinguish between staff and guests as the staff do not wear uniform or name badges. Most were in t shirts and jeans. We appreciate the Hoxton is going for a relaxed vibe, however it feels unprofessional. The room was perfect, shower was fantastic with lovely toiletries, and housekeeping good. The breakfast was a bit limited and items were slow to be restocked, and basics such as breakfast tea bags and milk were often unavailable. We did have a lovely stay, but feel like the Hoxton is more style over substance.
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