Booked hotel through agoda.com. hotel manager on arrival said he cant allow check in as they have no partnership with agoda. When we showed booking confirmation he rudely said that it is not his problem.. Hotel has long ago written to agoda and if they are still taking booking then we should deal with agoda.. As we had no option so we were charged same booking account and he treated like doing some kind favor to us.. After that he started asking about if what relation we have and where are we coming from.. Then narrating a story of unmarried couple etc.. Hotel has no working kitchen of it self. For morning breakfast which was part of booking he said that only parantha and tea will be served.. Liquid soap and shampoo dispenser in washroom was empty.. Washbasin choked.. Room cramped.. Electricity cut was there and we had to call and ask to start generator... After midnight, service staffs ring the doorbell and asks if we had ordered to send water bottels.. In the morning 7:20 am landline phone rings and person other side says that breakfast has come.. We asked them to send in room after 8:30 am.. But after 10 minutes service staff start knocking the door and says that yesterday we had asked to serve around 7:30 so we have to take it now.. Manager ****** is highly unprofessional and rude... Not safe for females...
Terjemahkan