The Signature Hotel

the hotel is lacking of stuff, and when i had entered the room , it was smilly and not clean at all , even the washroom bin was full of tissue paper from the one who was before me . I really didn't like my experience there .

There are two things that this Hotel has going for it - the location and the friendliness of the staff. The hotel throughout was freezing. Our room on both occasions was warmed only by a three bar electric heater, which we definitely weren't going to leave plugged in through the night. The wiring was a shambles. The bathroom was poorly stocked and when we requested more shampoo and shower gel, we were told that there wasn't any shampoo (a great blow as our luggage had been lost by the airline and we initially had no toiletries). The safe had no lock on it and had to be replaced - twice. It was not attached to anything and was just loose in the wardrobe. Breakfast was poor and we only found out later that we could have eggs cooked to order. The bar, although displaying a multitude of wine bottles and spirits, had nothing. On the couple of occasions that we drank there, we were asked what we wanted and someone went to a local liquour store and purchased it. Then we were charged a horrendous amount for the privilege, much more than we had paid outside the hotel. There is only onevery small lift and we needed to take our suitcases up, one at a time. I struggle to understand why this is advertised as a 4* hotel on the website that we booked on.

Really well located for visiting the tourist area in Amman

Do not stay at this place. Please don’t stay here. The rooms are small and poorly designed. Construction quality is poor and service quality is worse. Elevator broke dow, had to take 7 floors of stairs and the door handles to exit are broken. It smells, no ventilation in elevator or hall ways. Balcony is small and vents are broken. It is not up to standard regardless of how it looks from the outside. Don’t do it!!!

Great loacation as it is very close to the city center. Staff call the room every morning to asknif we come down for breakfast which was annoying. Additionally the breakfast area has one toaster that does not work. Great gotel but rooms need some upgrading and WiFi was terrible on our floor. Staff stated that WiFI works best in the lobby which was a little dissapointing. Overall reccomend for the location but needs improvement. Breakfast was also the same items every day which got tiring really quick especially since we stayed for 2 weeks.

The cleanliness of the rooms is average. The carpets in the rooms are old and very dirty. Breakfast was average; every day we had almost the same type of food. The water filter on the breakfast buffet was old and dirty, and the toaster did not work. The staff didn’t clean the room as often as they should have. The location is 15 to 20 minutes walking distance to downtown Amman, but for the Citadel, I recommend taking a taxi because it is quite a walk uphill.