Concord Hotel

這個酒店位於安曼城堡山下 去羅馬劇場很近 早上的早飯有點差千人意 不是很好吃 房間有點臭 哎呀希望可以改進 加油👏

位置很好，距離景點很近，服務態度好

The location is good, close to the Roman Theater and the Amman citadel, on the other hand, taking into account the costs of an uber, the location is not really a strong point. The pictures on Booking are almost real because they do not capture details, namely: the room was full of moisture (and no, we are not fussy). The walls were rotten and the bathroom full of mold. In the room, the air was unbreathable (and no, we don't suffer from asthma, but we instantly had a coughing fit). Let's not talk about the furniture, it would already have been the smallest problem. I asked to change the room and I received one in which you could still breathe, but the sheets did not seem to have been changed since the last use. The windows did not close properly, and smoking is allowed in the hallway and the smoke enters the room. DANGER. I have never given such a rating, but the rating on Booking is the biggest lie. As I said, we are not fussy, but we chose the hotel based on the pictures available on Booking and the reviews left there, and we were not only disappointed by what we found, but shocked.

Excellent customer service! This is a 2 star hotel, so you should not expect luxury or new facilities, but the staff are 5 star. They set up several trips for me outside of Amman that filled my 8 day stay. The hotel manager was always in contact and made sure I was happy with everything. The driver that took me all over Jordan was excellent as well.

The pictures you see on their description are not true to reality, the reviews seem to be rigged on *********** and Agoda, looks like the hotel staff get the booking reservation codes to leave nice reviews of their place. Filthy carpet, bed just gave in when I sit on it - I am a small frame and fit woman - bathroom fixtures dirty, not working and outdated, ceiling had gaps. We were asked to cancel our booking with *********** and cannot leave a review there. From now on I am only booking through this website, it seems to carry more accurate reviews as opposed to other ones.

One thing is good in this hotel: the localization, in front of the Roman Theatre. Everything else is VERY DIRTY and old. The room smelled a mix of cigarette and mold with an old carpet that probably has never been cleaned. The sheets and towels apparently haven’t been washed. The bathroom truly smelled sewage. I’m very used to modest hotels and services, but it isn’t the case. I don’t know how *********** and others similar platforms offer Concord Hotel. Don’t trust the rating in *********** because when you are checking out, they ask you to write down and sign your opinion about the hotel in front of them and then question your grade, what is awkward.