The Plough

No bar, no breakfast. Very very limited restaurant facilities. Front doors closed most of the time. Access to the bedroom was mainly limited via a fire exit and then down rickety slippery wooden steps. Very short staffed. I feel that this place misrepresented itself on its promotional advertising. Actually met the owner and voiced my disappointment with the hotel. He was clearly uninterested. It is however very close to Alnwick centre. AVOID.

Started badly with bed made into a double even though we called in advance to confirm it was a twin. They couldn't change it as they had no single duvets or sheets available. The duvet was also a very thick winter duvet even though it was May. The room was also incredibly hot and noisy wih the traffic from the street and thin walls. The room was very overpriced for what is offered and there isn't even breakfast available.The barmaid tried her best though. Avoid.

It was My first stay at the Plough & I was extremely impressed. My room (The Muckle) was just what I needed, plenty of space clean, comfortable bed, nice bathroom. The staff were very helpful & friendly. Plenty of room in the car park. I was so impressed I immediately booked My next stay at the Plough

Turned up at 21:30 to find the place closed and no one responding to knocking on all the doors etc. had to go and find another hotel late at night

Despite the fact that it had changed hands in the previous few days, I was more than happy with my stay: the room was spotless, warm on a cold night, and the excellent Reese managed to organise a FEB for me, despite my having been told the previous evening that the kitchen would be closed. Would definitely stay there again. Only downside was that due to the changeover the restaurant was closed, but Alnwick is not short of eateries.

On arrival we checked in at the empty bar area. Taken to our room, the bonny lad by the staff. Room was so small that we with cases and the staff member couldnt all get in! Cosy/ boutique or just tiny? Initial thoughts were how disappointing. This only got worse after using the bathroom. Sink and floor tiles cracked, toilet seat broken and delamination, shower head holder broken ( replaced next day). Generally clean but with no curtains only blinds you get light in all night due to entrance after 11pm is via a rear fire escape which is lit and runs directly outside the window. Cobwebs and general filth behind the blinds are not what I'd expect at this price. We didn't eat any meals in the hotel as there's plenty of places to walk to for a better choice. Excellent position to explore Alnwick but needs a good clean and simple maintenance. Wouldn't recommend

Great central hotel to stay at for Alnwick, Alnwick Castle and surrounding areas

Convenient for Alnwick - clean, spacious room

We were very disappointed with this hotel. It looked wonderful but failed to live up to expectations. The staff were surly, verging on rude. On arrival, we were told we were on the top floor and there were no lifts. I struggled to carry my case up and only when we arrived at the top floor did she offer any help. We were told the wrong time for breakfast and when the staff member couldn’t work the payment device, she said you’ll have to pay later. At breakfast on first day, we didn’t even get a good morning from the waitress For the price we paid, I would expect breakfast to be included, but that was extra. There was no Wi-Fi provided - we had to log into the cloud, Sharing lots of personal information which no doubt will result in unwanted spam. To be fair, the location is perfect for the town and castle and the rooms clean and comfortable, although it was not serviced on the first day and you had to remember to clean your teeth before flushing the loo or you didn’t get any water from the tap. If you returned after 11pm you had to use the rickety steep fire escape staircase outside. This was very dangerous and I cut my foot on one of the steps. I will not be back and recommend no one else books into the Plough either.