Hotel Spa di Almaty

Pros-convenient location as I could walk anywhere The breakfast was good as I had all the fresh food from the buffet Room was big enough They tidied up my room nearly every day Cons-half of the staff were friendly but half put on a poker face. Don’t know if it’s Kazakh culture. I found Uzbeks much friendlier The gym room didn’t have a mat for weights so a tiny bit of noise from the weight would be frowned upon The room was quite dated as it was built over 30 years ago

The room was not cleaned; no drinking water was provided (drinking water for the next day). I have stayed in this hotel many times, and this time it feels much worse than before.

The room is surprisingly big, and the 1.8m big bed looks small in the room. It's too far to watch TV when lying on the bed 😂 It also has a small balcony. The interior decoration of the hotel is also very grand. The only thing is that it is a little old and the location is a little far, but everything else is good

Nice location, staff is very supportive and good breakfast. One disappointment was description for room info indicated as king size bed where in it was actually a queen size.

The hotel is great, worth the price. Everything is good, clean, tidy and comfortable, breakfast is rich and delicious, with both Chinese and Western food. A little further south is a pedestrian street with a fast food restaurant (Figure 5), which is delicious and cheap, I eat there almost every day. There are also shopping malls and supermarkets. There is a bus No. 92 that goes to the airport nearby.

The location is convenient, the environment and facilities are pretty good, there is a swimming pool and a gym, it is a good choice for business trips.

Our stay at Ritz-Carlton Almaty was exceptional, in fact our fav part of the city as tourists. The best part was the warm service from the staff, in particular thanks to Yekaterina (Kate), Malika, and concierge lady. Kate was welcoming and informative upon check in. Guest service staff Malika gave us attentive care throughout our stay and accommodated our preferences, which truly enhanced our experience in the country. Concierge lady gave us comprehensive advice on where to visit. The view from both our room and the Sky Lounge was unparalleled. Snow-capped mountains framed the landscape, offering a mesmerizing backdrop that undoubtedly ranks among the best in Almaty. Will definitely come back here if we’re back in the city.

The location is great... A clean street near Mega Park Mall and the central square.. There's a lot to see even if you walk... This hotel is located on a street full of delicious restaurants... The cozy bed and fully stocked minibar make it tempting... To save money, I decided to buy something outside... I'm going after a good two days of rest.

Foreigners staying in Kazakhstan for more than five days need to register with the local immigration office, but the hotel does not help with the registration. It can only find visa personnel to handle it, which is a bit inconvenient.

Location is in the fron of city, far away from airport. To the ciry centrum id will go in morning till 10a than will be in tradic and will go 1-2 hours. Room new with comfortable beds, but i recomend book the cheapest rooms, because deluxe (50sqr) are about nothing, just alot of free space. Maybe if you will do some party in the room for 5-10 people. Room design very simpe compere with ankther hotel where i was. Food very my tasty. In breakfast were a lot of vegetables, deuits, sweets and etc… No welcome drink, 80% staff looked for very strange, unfriendly and not plesure. Spa big, steamed bath with canalizatiom smell…