Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Lokasi4.4
Fasilitas4.0
Layanan4.2
Kebersihan4.4
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Sajnani sunil
Kamar Standard Double
Menginap di Jun 2024
Keluarga
49 ulasan
5.0/5
Fantastis
Diposting pada 13 Jun 2024
Except breakfast rest of them were excellent.
Rooms were comfy
Front desk staff were very helpful.
Terjemahkan
Pengguna Anonim
Kamar Standard Double
Menginap di Apr 2024
Pasangan
12 ulasan
5.0/5
Fantastis
Diposting pada 26 Apr 2024
Miss Dana at the concierge is very helpful as my hubby was not feeling well and need to go to A&E. She told us that the hospital does not open 24hrs. She said she will call an ambulance for us. As we do not speak their native language, she was kind to arrange everything for us and told us to wait in our room.
When the Medics came, Mr Anton at the concierge was in the midnight shift, he came up to us and was so kind to gave his mobile number in case we have problems at the hospital and to call him at anytime.
We sincerely appreciate Miss Dana and Mr Anton for their impeccable service and kindness.
Terjemahkan
Tamu
Standard Twin Room
Menginap di Nov 2023
Teman
1 ulasan
5.0/5
Fantastis
Diposting pada 29 Des 2023
Amazing place to stay in Almaty. Beautiful, modern, warm. Great food as well
Terjemahkan
Gan Sula
Standard Twin Room
Menginap di Feb 2024
Bisnis
22 ulasan
1.0/5
Diposting pada 15 Apr 2024
i’m very complain to this hotel.
becuase i irritated from carpet cleaning chemical.
wanted to cancel all trip and needed to make treatment for back
this hotel manager didn’t give any compensation and return
Terjemahkan
Langsuan
Standard Twin Room
Menginap di Jan 2024
Bisnis
13 ulasan
4.5/5
Sangat Baik
Diposting pada 31 Jan 2024
Newly renovated hotel
With IBIS & Novotel at same building
Room is spacious and clean
Front desk speak perfect English
Very close to restaurant and shopping malls
Terjemahkan
AuntieFei
Standard Twin Room
Menginap di Mei 2023
Bisnis
10 ulasan
4.5/5
Sangat Baik
Diposting pada 25 Jun 2023
Great location surrounded by different commercial establishments. Close to the airport for those late night trips.
Very friendly staff, always ready to assist and no concerns whatsoever in communication. They are ready to help in booking taxis which is really convenient.