Ulasan Park Hotel Almaty

The location is excellent and the status is very high. Although it is a bit old, it is the best choice if you travel to Almaty!

Good value for money, and the breakfast is tasty.

The room is clean and tidy, and someone cleans it every day. The only flaw is that the toilet and shower room are simple waterproof board integrated cabinets. But overall the service attitude is very good. It makes people feel comfortable and happy!

Very good, big room.

Environment: clean and tidy Facilities: Facilities are in good condition Service: considerate service

The water in the bathroom is hot and cold, but everything else is fine

The attitude of the lady at reception was very very poor. Shes talks down to guests. If you ask a question, its like she is mad having to answer. At check out, she demands you not leave so they can see if you stole something from the room probably. Treated like a criminal. Breakfast selection is poor but service ok. Room condition is poor. Towels are frayed, rust on bathroom door, no soap, no lotion etc. Would not stay again or recommend

The best thing of the hotel is its location. It is fairly central. The metro station called Abay is just a few minutes walk. Kok Tobe cable car station was also walkable. Apart from location, we did not find anything great of this hotel. The service was slow so was the attitude of the receptionist who must have been tired most of the time manning the front office for may be 12 hours at a stretch. Breakfast buffet was not very satisfactory. The shower and the toilet in the room were two separate matchbox type cabins - highly suffocating. Housekeeping was good and they provided enough drinking bottles. We spent a week in the hotel and somehow got used to it towards the end but sadly it was not a memorable experience.

Comfortable hotel. Even in the center it is isolated from traffic. Good sleep. Good WIFI, hot water and temperature of A/C. Stayed twice at the beginning and at the end of tour and both times were comfortable. Breakfast is good but requires a bit better service.

Pros: Lovely staff, nice room, good breakfast. Cons: A little bit far out of the dead city centre, May be a 15-minute walk. Also, beers were expensive in the beer garden compared to other locations. All in all, it's a good choice and a nice hotel.

The rooms are small but well designed and reasonably priced. The location is exceptional. My issue was we couldn't get two towels or two bathrobes each night. One was always missing which was odd. However, I recommend the hotel.

Good hotel in fairly good location. Room is pretty good size. The windows open. The air conditioning works. They give ample free water. Friendly staff. The breakfast is pretty good, I would say that they could add more vegetables and some greens. Otherwise, fine. The shower is good, good water flow. The temperature can be a bit of time to regulate. There could be a sign from the main street alerting people that the hotel is there. All in all, a good experience.

Does not match the photos and description on the website! I'll start with the good. Breakfast is a solid 4. The room is clean. The staff is friendly. That's all) ------------------- There is no soundproofing, you can hear the doors opening and closing in the hallway! When I entered the room, I did not understand where the bathroom was, the washbasin is in the middle of the room without partitions, just next to the bed). The shower room and toilet are made under the closet (photo attached). Well, this is just brutal) At the same time, in the photo there is no what a regular standard room looks like! I asked to change the room with an extra charge, they refused saying everything is occupied). I do not recommend this hotel!

Stayed here and had an absolutely wonderful experience! From start to finish everything exceeded our expectations. The location is perfect, making it easy to explore nearby attractions and enjoy all the delights of the area. The room was very spacious, spotlessly clean and the beds were incredibly comfortable, allowing us to have a great rest after a busy day. The housekeeping team went above and beyond in keeping everything spotless and their attention to detail really made our stay special. We also loved the breakfast – it wasn’t just the delicious food, but the warm, welcoming atmosphere that made it truly special. We sat for almost an hour enjoying the quality food and pleasant surroundings. Overall, this place really did feel like our home away from home. We would definitely return without hesitation and would highly recommend it to anyone looking for a memorable stay.