Hotel Bonanza

The behavior of the staff sitting at the cash in the local bar is very bad. The answer is wrong. Food is not good at all. The worst hotel in Alappuzha district.very very bad behaviour of all staff including security.

Had made a bulk booking of nine rooms for a wedding function. I was a visitor from Canada. Housekeeping was a disaster. Very rude staff. No hot water in rooms and after complaining numerous times some of the bathrooms were somehow furnished with hot running water. Numerous rooms had broken doors in the shower cabinets. Rooms infested with mosquitoes in the evenings especially during this time of contagious diseases. Basement parking seldom has parking space. Had requested for a detailed bill on previous day of checkout and on checkout day front office informed bill was not ready and would email the same but till date no email from them. I suspect I have been overcharged but out of courtesy did not dispute the amount they charged me and also since I was leaving did not have time for argument. Would not recommend anyone to stay at the hotel especially tourists or anyone intending to book multiple rooms