Quinta Pedra Dos Bicos

Would not recommend this holiday unless you’re a family. We went for 4 nights, 3 friends and we were charged €250 each deposit. Still chasing to get this back. The staff aren’t overly friendly. The room was crawling with ants for the whole stay, all over the walls and bed. We contacted staff and they sprayed the whole apartment with bug spray twice. Definitely isn’t good for us… Location is good, there’s a stunning beach and restaurant down steps about 5 mins from the hotel, the nicest part.

Like many I read the mixed reviews and was worried about what to expect but myself and my family had an amazing week. We stayed in a 2 bed apartment in block 14. The apartment was very clean throughout was one of there newer ones (from photos I've seen on here). Our toaster didn't work but replaced quickly when we spoke to the reception staff we found watsapp could be hours for replying so easier to discuss issues. We found all the staff we encountered from the reception to the pool/cleaners were all very friendly . The only downside is the pool size for such a large complex. Especially lunchtime onwards when all the groups of stags and hens wake up and take over the pool. A bigger pool area would definitely benefit the complex maybe even seperate one for groups (block 18 pool can be used too) as others have said Sunbeds are very limited there is the grass area which has the space for more, lying on the grass is an option but be prepared to be covered in lots of ants. The area itself is ok getting ubers is the best and cheapest ways of getting around we were a family of 6 so had the large xl cars was around 10 euro average from hotel to The old town (best beach) the beach close to hotel is nice but the steps aren't the best and breaking in places. Just round the corner there is happy house chinese they do a buffet which is fab and only 15 euros each all can.eat (also loads of sushi too included). There is an excursion place here we booked a dolphin/cave excursion on dreamers boat at the marina was 270 euros for all six it's a 2.5 hr excursion but totally worth it was highlight of our trip seeing in excess of 30 dolphins alongside us and the bengali caves. Another must if love water parks is the aquashow park. We booked tickets ourselves online the night before was 29 euros each (website can be changed to english) and uber cost us around 30 euros each way. The old town is good for shopping and the new town (strip) has some good shops too. Neto was one of the nicest and most reasonably prices for meals we had out less than 100 euros for all of us with drinks. The little supermarket shop next to it has some of the most friendliest people we met. Overall a lovely place to visit and would recommend this apartment. Sorry for all the prices etc but thought give a rough idea of prices too. Oh and we paid 30 euro when checked in and got cash back as soon as checked out.

Firstly, the rooms do not look like the trip-advisor photos, they are extremely outdated. I informed reception that we had two mouldy lamps/lampshades either side of our beds and asked for them to be removed, I asked twice and they still remained in our room for the full stay. On check in we had to put a £250 deposit down, this wasn’t declared to us before booking the hotel. I understand it’s the only hotel in the area that accepts big groups, however that doesn’t justify such a large deposit each (maybe this would be acceptable per room). They would pick and choose which groups would pay the deposit too. I don’t think any furniture in our room was even worth £250. On check in we heard reception tell another group that they had to pay a fine on check out due to throwing a frisbee in the pool. It sounded like the hotel would just scam people out of money on check out. We ensured our rooms were spotless on check out, yet one of our party had to pay for a ‘dirty towel’ which had a tiny bit of lip stick on. At a 3* hotel you do not expect to pay a fine for a towel, as the mark would come out in the wash anyway! The towel itself was so thin and not worth the amount that came out of the deposit. Around the pool area, adults are treated like children. A man sat on the sea saw and was told he would get a fine. Nobody was behaving badly around the pool yet we saw multiple people get in to trouble. Its a shame the hotel/reception/pool man treat the guests like this, as otherwise we would have enjoyed our experience. The one positive about the hotel is the location, it is close to the new town strip and beach, and only a short taxi to the old town.

This aparthotel is nice enough especially for how little we paid. As young girls we felt safe even though it was detached from the actual hotel it was a safe area. The apartment itself was clean and spacious with plenty fridge freezer room etc. we chose a 2 bedroom apartment with balcony and it was plenty space for 4 people. However, since we arrived we had issues with our aircon meaning it didn’t work & it was dripping water the entire time. We complained 4 times and it was only resolved the night we were leaving which was no use. The pool area is quite run down too, there is little to no sun loungers meaning everyone was lying on the grass and mud and the water had no heat whatsoever. The pool bar however was lovely & great for lunch time. The surrounding area to the apartment is great as there is a shop 2 mins away and within good walking distance of restaurants etc. I wouldn’t say the beds were awfully comfortable but they were ok. This is an ok place to stay if you don’t want to spend a lot but it’s not at all luxury and the staff are not very helpful. I wouldn’t chose to stay here again but it’s fine if you aren’t planning on staying in doors a lot.

It was the second time staying here for me and my family. Excellent place for people wanting a Xmas getaway and perhaps even spend the new year's in a warmer place. The apartment's location is ideal - 10 mins walk from the beach, all main amenities such as shopping, restaurants, etc are within walking distance. The apartment itself was well maintained and was staffed even during the holidays.

Just awful first 5days people from hell below us now just got back more loud people. Can't wait to get home unfortunately another 5 nights. We have stayed here before asked for apartment not available this place is a hell hole and easy jet you are no better choose better accommodation never again at Xmas and new year clientele just awful.