We are just leaving the hotel this morning, and we mainly had a great holiday. The hotel is very clean throughout, with staff constantly maintaining the public areas and the rooms 5* to the staff for that. The other staff are friendly enough, but they really need to smile more and seem happy to help. Especially at the pool bar. Very pleasant, but we always felt as if we were an incontinence. The other point I would like to make is the noise, firstly from the entertaininment team, who were great if you want constant noise, but when you are looking for some will out time by the pool forget it. 10am the music goes on at an incredible level, so much so I could not hear my own relaxing music on my headphones. Then, at 3pm, they were back again. The music needs to be turned down to a level that is comfortable for all. Just my opinion . Secondly, the number of young adult groups of males that were staying and the noise level they made were ridiculous. Throughout the night, we were constantly woken but some commotion. The lovely lady who was on reception was great, and she did sort it. But still, around the pool area was at times not great . To finish on a positive, these things did not spoil our holiday and I would recommend the hotel to anyone.
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