Zayed Bin Sultan Street, Al Ain, Emirate of Abu Dhabi, United Arab EmiratesLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu
4.2/5
Luar Biasa
73 ulasan
Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Lokasi4.2
Fasilitas4.2
Layanan4.2
Kebersihan4.2
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Semua ulasan(73)
Ulasan positif(43)
Ulasan dengan foto/video(6)
Buruk(3)
Tamu
King Room dengan Balkon
Menginap di Mei 2024
Sendiri
2 ulasan
2.5/5
Diposting pada 29 Jun 2024
People who work there are friendly. However the room wasn’t serviced until after 5 pm and had to be done when I was present. The electrical connections in the room kept flickering on and off. Room looked old. My meal at Trader Vic’s was expensive and not worth the value. The food was subpar.
Terjemahkan
Tamu
Menginap di Feb 2022
Pasangan
4 ulasan
4.0/5
Luar Biasa
Diposting pada 15 Mar 2022
Well located hotel, relatively near most attractions in Al Ain. Nice swimming pool and restaurants.
We have been regular visitors to Al Ain Rotana for many years. Our recent trip did not disappoint! The staff continue to go the extra mile to make us feel welcome. Their friendliness and efficiency is second to none. Many thanks to the lovely Reception staff for looking after us. To Hosan and the team in Trader Vics… food and drinks were amazing as always. Ramen at the pool bar for his friendly efficient service. A big shout out to everyone involved in the tree lighting ceremony. It was such a lovely evening.
Terjemahkan
Tanggapan dari Properti: Dear Susan M, Thank you very much for leaving us lovely comments on TripAdvisor and for highlighting our team members who really took good care very well of your needs during your stay with us. Also, I am so glad to learn that you feel at home with us. Your trust is very important to us and we will do our very best to continue to meet your expectations. We are happy to serve you and looking forward to seeing you again. Best regards, Pierre Zayoun General Manager
sanjay b
Menginap di Nov 2024
Pasangan
5.0/5
Fantastis
Diposting pada 7 Des 2024
Ramen the bar tender took so much care. Thank u for amazing facility and great staff. Perfect health club and lovely weather. ....... we did not stay.......................,......................................................
Terjemahkan
Tanggapan dari Properti: Dear sanjay b, Thank you for sharing your feedback on TripAdvisor. At Al Ain Rotana, we strive to offer the best experiences for our guests, and I am happy to learn that our efforts had reflected on your recent visit. I will ensure that your positive feedback is passed on to the team. We look forward to hosting you again. Best regards, Pierre Zayoun General Manager
Liz W
Menginap di Sep 2024
Keluarga
5.0/5
Fantastis
Diposting pada 24 Okt 2024
Christian the lifeguard is wonderful . So attentive . Nothing is too much trouble . He and the other lifeguards are simply the best . They brighten my day. He addresses my 97 year old mum as your majesty . We both look forward to seeing him & his colleagues every day
Terjemahkan
Tanggapan dari Properti: Dear Liz W, Thank you for the positive feedback about Al Ain Rotana., we appreciate you taking the time to review our property. It is our delight to know that you had a fabulous stay in our Hotel as well as your positive remarks on the responsiveness of our colleagues, cleanliness of the rooms and the service in the restaurant. Your heart-warming comments will be shared with the team, and they would be pleased to know that you appreciate their efforts. We look forward to welcoming you back to Al Ain Rotana for another valued guest experience in Al Ain. Best regards, Pierre Zayoun General Manager
Aaron G
Menginap di Jul 2024
Pasangan
5.0/5
Fantastis
Diposting pada 6 Agt 2024
Really enjoying the pool like always. We are always happy to have Ramen providing excellent service at the pool bar. We thought he left for Vacation, turns our hotel changed his shift! Thankfully we have him back at the bar rocking some AMAZING cocktails!
Terjemahkan
Tanggapan dari Properti: Dear Aaron G, Thank you for your positive review on TripAdvisor It gives me much pleasure to read your comments. I must say, I am very proud to have such a team like ours as we work together in creating amazing experiences and everlasting memories for our guests. I am certain that the whole team looks forward to having the opportunity to welcome you back here at Al Ain Rotana. Best regards, Pierre Zayoun General Manager
Sunshine36919945741
Menginap di Des 2024
Keluarga
5.0/5
Fantastis
Diposting pada 1 Jan 2025
Service is great, staff is super attentive, the breakfast buffet has significantly improved in the past few years and is really great now. Min Zaman is the highest level of Lebanese cuisine I know and the staff there is amazingly attentive in any aspect. Really amazing people and it speaks for the restaurant and the hotel that they keep their staff members over all these years. The gym is equipped really well, all new Technogym equipment and really spacious. Overall it is a beautiful place in a great location. Been coming here for a while and I love it, it feels very much like home away from home by now.
Terjemahkan
sincerely_dina
Menginap di Mei 2024
Bisnis
5.0/5
Fantastis
Diposting pada 16 Jun 2024
The hotel was very clean and comfortable. The staff was very friendly and helpful, especially Lamie at the Reception. The night we had dinner at the hotel was Seafood Night at the Zest Restaurant and it was super delicious. Definitely can’t wait to go back!!
Terjemahkan
Tamu
Menginap di Nov 2024
Lainnya
5.0/5
Fantastis
Diposting pada 15 Des 2024
I have been enjoying the breakfasts in the Zest restaurant at the hotel for a few weekends. The food and service has always been excellent. A special mention to the waitress Lady who was always incredibly attentive and made my experience unforgettable.
Terjemahkan
Tamu
Menginap di Nov 2024
Bisnis
5.0/5
Fantastis
Diposting pada 14 Des 2024
I would especially like to recognize the outstanding efforts of [lady - karthane - cindi]. Their dedication, attention to detail, and friendly demeanor went above and beyond my expectations.
Terjemahkan
Travel46320655224
Menginap di Nov 2024
Sendiri
5.0/5
Fantastis
Diposting pada 4 Des 2024
Well it’s a blessing to have a place like Rotana in Al Ain and having a top notch facility like “body lines”, the gym facilities, swimming pool and Jacuzzi and the whole staff especially Mr.Hasham and Hanna were super nice and source of constant support Highly recommendable