WorldWideTravel88
10 Juni 2025
Like most Hyatt Regencies, this hotel is quite solid and does the job well, being functional and good value for the money. As Globalists we were upgraded upon arrival to a suite. There was nothing wow about it and it was rather on the small side, but it was convenient having 1.5 bath and there were nice views from Meskel Square from our room. Breakfast was excellent, not only the restaurant was an inviting venue, but the food selection was on par with some of the best hotels in Asia and the Middle East. Happy hour in the club lounge was the lone weak point of this hotel in my opinion - the food was slim pickings. Service throughout the hotel was very good. Perhaps part of it was that staff do not often see young children as guests in this hotel which is more of a business hotel than a holiday destination. That said, it was quite striking that many staff were very friendly with our daughters, more so than in other places we have travelled to. The General Manager of the hotel was also visible and active, interacting with guests and with staff. He set the tone right and was a good example for staff to follow. Overall I am not a great fan of the HR brand in general because it can be a bit bland, but this hotel is quite good for what it is that I would have no hesitation returning.
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