Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Lokasi4.1
Fasilitas4.1
Layanan4.1
Kebersihan4.2
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Semua ulasan(39)
Ulasan positif(25)
Ulasan dengan foto/video(5)
Buruk(3)
Wofa
Kamar Standard - Bebas Rokok(double bed)
Menginap di Sep 2024
Bisnis
1 ulasan
5.0/5
Fantastis
Diposting pada 26 Sep 2024
Good place but gym since they told me there was one
Terjemahkan
Tamu
Apartemen Bebas Rokok
Menginap di Jan 2023
Pasangan
1 ulasan
4.5/5
Sangat Baik
Diposting pada 30 Jan 2023
It was a wonderful stay at sapphire
Clean and comfortable
Receptionist were always willing to assist
Breakfast was good
It’s worth to stay and will visit again
Terjemahkan
ABDIRAHMAN 阿迪
Kamar Standard - Bebas Rokok(double bed)
Menginap di Jun 2022
Bisnis
32 ulasan
5.0/5
Fantastis
Diposting pada 10 Agt 2022
good location》》》》》》》》》》》》》》》》》》》》》》》》》》》》》》》》》》》》》》
Terjemahkan
Jasmine Yap Tay
Kamar Standard - Bebas Rokok(double bed)
Menginap di Nov 2022
Bisnis
9 ulasan
5.0/5
Fantastis
Diposting pada 12 Nov 2022
Will be back soon!
Terjemahkan
Helen1319
Kamar Standard - Bebas Rokok(double bed)
Menginap di Agt 2023
Bisnis
8 ulasan
5.0/5
Fantastis
Diposting pada 22 Agt 2023
很乾凈舒適,很安全會推薦朋友去住
Terjemahkan
S.Murat
Menginap di Jun 2022
Bisnis
16 ulasan
4.0/5
Luar Biasa
Diposting pada 19 Jun 2022
Забронировал отель через Trip.com, оплатил проживание онлайн. В отеле потребовали оплату наличными. В последствии признали ошибку и обещали возврат денег. Назад деньги так и не получил.
Terjemahkan
Tamu
Kamar Standard - Bebas Rokok(double bed)
Menginap di Jun 2023
Bisnis
4 ulasan
5.0/5
Fantastis
Diposting pada 11 Jul 2023
黑人小哥一看到我就彈甜蜜蜜,十分好評!😄😄😄
Terjemahkan
Chatamugaoshi
Kamar Standard - Bebas Rokok(double bed)
Menginap di Jun 2023
Bisnis
8 ulasan
4.5/5
Sangat Baik
Diposting pada 13 Agt 2023
整體挺好,酒店有點舊
Terjemahkan
Shaonian
Deluxe Double Room Bebas Rokok
Menginap di Jul 2022
Bisnis
82 ulasan
5.0/5
Fantastis
Diposting pada 28 Sep 2022
酒店距離機場很近,就是早餐差點事,別的都可以,推薦
Terjemahkan
Tamu
Menginap di Des 2024
Lainnya
4.0/5
Luar Biasa
Diposting pada 10 Des 2024
Sapphire hotel location and ambiance is good, service was also good. All the staff was cooperative. Good breakfast.it cost usd 70$ per day. They offer free pickup and drop out to the airport. Also I tried fish in the dinner and I found it very delicious.
Terjemahkan
Mirko M
Menginap di Nov 2023
Pasangan
1.0/5
Diposting pada 17 Nov 2023
My wife and I were in an elevator going back to our room when the elevator stopped and the power went out. We screemed and yelled for help in English and Amharic but nobody answered nore tried to help. We were stuck in a complete darkness for what it seemed like eternity with nobody even trying to assure us we not gonna die. After a long time the power came back and I went to speak to a manager and all she said was We are sorry with a grin on her face! This is the worse experience I had in my life where my wife and I were afraid for our life because of the hotel and the hotel did nothing to make us feel better about it!
Terjemahkan
Val M
Menginap di Mei 2024
Bisnis
5.0/5
Fantastis
Diposting pada 12 Mei 2024
This Hotel is just the best. I loved it the most because of their attention to details and their high speed internet wherever you are in the Hotel. The rooms are clean and spacious and they just give you a sense of being home that you can find nowhere else. The staff are friendly and very committed to giving their guest the best experience. I generally didn't like the test of Ethiopian food so i could only rely on their good breakfast in the morning cause it was very hard for me to find anything else tasty during the day. Saphire, you are the best!!!
Terjemahkan
Tanggapan dari Properti: Dear Rugob , Warm Greetings from Sapphire Addis Hotel! Thank you for your kind words! I’m thrilled to hear that you enjoyed your stay at Sapphire Addis Hotel. Our team takes great pride in ensuring that every guest feels comfortable and at home. The attention to detail, spacious rooms, and high-speed internet are all part of our commitment to providing exceptional service. As for the Ethiopian food, you’re absolutely right tastes can vary widely. Breakfast is often a universal favourite, and I’m glad our morning spread left a positive impression. If you ever return, perhaps we can introduce you to more local flavours or recommend other dining options in the area. Hospitality Regards, Kuleni Damena Guest Relation
Laurie C
Menginap di Apr 2024
Bepergian dengan teman
5.0/5
Fantastis
Diposting pada 14 Apr 2024
We hosted the Ethiopian national reading summit at this hotel and they were wonderful to work with. The room was lovely and they made every attempt to make our stay a great experience. I was able to use their shuttle service and they were reliable.
Terjemahkan
Tanggapan dari Properti: Dear Laurie Cvaca, Warm Greetings from Sapphire Addis Hotel! Thank you for choosing to stay at the Sapphire Addis Hotel and for taking the time to share your experience with us. We were delighted to host the Ethiopian national reading summit at our hotel. Your kind words warm our hearts, and we’re grateful for the opportunity to contribute to your wonderful experience. Our team takes immense pride in ensuring that every guest feels at home. It’s encouraging to know that you found the room lovely and that our efforts to enhance your stay were appreciated. The reliability of our shuttle service is a testament to our commitment to guest satisfaction. We look forward to welcoming you back soon. Hospitality Regards, Kuleni Damena Guest Relation Agent
Tamu
Menginap di Mar 2024
Bisnis
5.0/5
Fantastis
Diposting pada 1 Mar 2024
I spent a week at the Sapphire hotel and couldn't have been happier with my stay. The staff was very friendly and capable. My room was immaculate. The internet connectivity was strong and reliable. The only "down side" was that there was some noise late in the evening of music playing and gatherings- but nothing that kept me awake. The shuttle was available to meet my flight and provided me with a quick return to the airport when I needed to leave. While there, I attended a conference which was held in their conference facilities and they did a really lovely job catering the event. Breakfast was provided each day with fresh fruit, breads, traditional food and omelets made to order... and of course the amazing coffee Ethiopia is known for.
Terjemahkan
Tamu
Menginap di Mar 2024
Bisnis
3.0/5
Diposting pada 1 Mar 2024
Well fortunately or un-fortunately not sure but i missed my flight due a gate change at Addis Airport 00.20 hrs. leaving me with only 2 options either to spend the next 24hrs at the airport to go back to Addis. Called up Sapphire receipt at arnd 3.45 am, and asked if i could have the room with an early check in as i would be checking out at 6.00 pm same same day. Ms. Abyssina Bay--amazing customer service oriented, with strong inter-personal skills advised the possibility of a check in by 9.00am and check out to my convenience and also arranged an airport shuttle pick up service at 4.30 am reached hotel at 4.45 (distance very short (airport to hotel), rested at the lobby till 7.00 after which Ms. Abyssina Bay, allowed an early check i t 7.00 which was the best thing to happen at that hour, (seeing the tiredness on my face and the flight missing scenario). Also offered breakfast same day of check in (as i wouldn't be there the 2nd day). So guest services definitely Sapphire is 11 on 10 (have travelled to Addis more than 15 times stayed at 6 different hotels but this kinda courtesy no where including 5 star properties) At breakfast too staff service was over-whelming, Room good to sleep Did not use any other services as such but looked good, their lobby during evening looked all pepped, with guest in and out. Overall good place and worth the costs.