Ffarm Country House

We booked directly through the Ffarm Country house for my birthday and our son was extremely excited to stay in a 'castle'. We were asked for a deposit of £50. We arrived to a really well turned out room and it was only as I got into the bed I found what turned out to be mouse droppings on the bedsheets and next to the bed. On further inspection we found that there were mouse traps under the furniture so the owners were obviously aware of the problem. Stuart however denied all knowledge. My partner took him to the room and showed him the droppings and he continued to claim he hadn't seen anything and called us 'scammers' As we were staying with our 2 year old child we decided the room was an unsafe environment to stay in as we weren't prepared for our child to sleep in a room with animal excrement. I calmly and politely explained the situation to Stuart and he seemed genuinely disappointed and upset. He did offer us another room however I wasn't comfortable staying in a house with vermin. I assured him that there would be no reviews left etc and that we would leave happily with a return of our £50 deposit. This then caused a complete personality switch in Stuart and he started shouting at me. I asked him not to raise his voice but it became quickly clear that he had had a lot to drink, he was slurring his words and his mouth and face was covered in what looked like red wine. I then asked if I could speak to his wife as he wasn't coherent and he told me she was asleep. I then said there was no point speaking any further as he was drunk and he started to scream and swear "get out of my f****** house" repeatedly in my face as I was holding my little boy who was incredibly scared by this behaviour, slamming doors open and ushering us out into the night at 11 o clock. We had to stay in a local premier inn and I decided to let the dust settle and ring back in the morning. I spoke to Susan and she was just as standoffish on the phone telling me we weren't getting our deposits back because the beds were crumpled, we had used the mugs and there was a nappy in the bin. This apparently costs £50 to rectify. In conclusion we would never stay here again, these people are completely unprofessional, do not waste your money at this place.

The stay here is just the best! We were welcomed by very friendly owners, the rooms are lovely, the beds are comfy and nothing was too much trouble. If you are staying here you must have the evening meal. Absolutely first class food. Would definitely stay again.

What a great find! Such a nice, friendly and sweet couple that took care of us. The property was so nice. The rooms very clean and comfortable. All the amenities that one could need. Delicious breakfast. Just a fantastic place to stay. Kudos to the Ffarm Country House team!

The food here was amazing as was the welcome we received. Definitely worth a visit even if its just for the food. I will be going back again! A place to remember and one I recommend. Well worth the 5 stars i am giving it .

Great place….beautiful old house, full of character and my room was excellent A great breakfast, lovely lounge with an honesty bar, books and DVDs to borrow

For being an old property it is very well maintained and decorated, it was warm and cosy even on the cold night we were there, Susan and Stewart were very attentive and nothing was too much trouble, check in was quick and easy. There was nothing we didn't like and we will definitely be back to explore the area more.

Lovely surroundings and we had a delightful room “Borneo”. Owners were helpful and charming. Food at breakfast was fresh and beautifully cooked. Highly recommended place to stay.

Honestly this hotel is the nicest and most accommodating hotel I’ve ever stayed at. Susan & Stewart were the most loveliest people we have ever met. I couldn’t recommend this hotel enough we have stayed in Michelin star hotels before now which haven’t even come close to how beautiful this hotel/ our hotel room was they offer a variety of facilities such as pool and a chill out room which has an honesty bar which i absolutely loved. Also I highly recommend the breakfast is was so tasty and just what we needed after the best night sleep we have had. Will definitely be coming back here and will 100% be recommending to everyone. Thank you for making our stay so lovely 🙂

Friendly and helpful couple who made us feel at home. Comfortable and luxurious accommodation and delicious food.