Hotel Dengan Gym di Wisconsin, Amerika Serikat

Our stay was actually nice. The only frustrating part is we had to come a day early for our stay due to bad weather coming Saturday night where we live & we had to be sure we could get home by Sunday. I spoke with the Trip.com gentleman and with me on the line he called the Delta hotel because I wanted to switch Saturday night to Thursday night due to bad weather coming. We were there to meet our new born granddaughter. After he spoke with Crystal, a customer service representative at Delta, he said everything will be fine, but I will need to make Thursday’s reservation directly with Delta reservations so he transferred me. Before he transferred me, I asked him if Saturday will be canceled and we will not have to pay. He said Delta Customerservice will take care of that so as I spoke to Crystal about it, she said you need to talk to Trip.com to get that taken care of because Trip.com does not refund, I told her I did talk to Trip.com and they told me that Delta will take care of it. And she said she would look into it so she transferred me to the reservation line and I made the reservation for Thursday, March 12. As we checked in, I brought this situation up and the gentleman at the front desk said to ask about it Friday morning because I had to check out then check back in. So Friday morning I went to the desk to discuss the situation and to check in again because this booking was through Trip.com. The manager was there and she explained to me that they don’t give a refund, but I explained to her that I talked to Trip.com and Crystal, from Delta and she said she would take care of it. To me taking care of it was canceling, and we would not have to pay for that extra day so the manager stated she would look into it. Saturday morning, as I checked out, Crystal was at the front desk and I went through the hole discussion again, and she did have something written down that she looked at, and she said we need to cancel through Trip.com the third-party reservation and that Delta will not refund us for Saturday night. I do understand the rules, but also as customer service from both Trip.com and Delta I would think because we’ve stayed Thursday night that we should not have to pay for Saturday night being that it was the same amount of nights. In the end we paid for a night that we did not stay therefore I feel either Delta or Trip.com got paid twice for that night cause I’m sure that room was taken by another customer, my hope is that we can be refunded for the Saturday night we were charged for and did not stay on top of this. We ended up paying more which I was fine to do being that we had to book through Delta for Thursday night, which I will always book directly with a hotel, and no longer a third-party since they do not consider blizzard weather a reason to get home. Please consider a refund for Saturday night. Thank you, Mindy Kottke.

My husband and I travel to Milwaukee each year for his birthday. We chose this hotel for its location in proximity to our dinner reservation and the attractions we had planned. There were several negative reviews for this hotel regarding check in, cleanliness, and parking, I'd like to share my feedback to ensure travelers do not deter from staying at this hotel for those reasons. Upon arrival we were promptly greeted by a friendly front desk staff and were able to check in promptly at 4pm. We were able to conveniently park in their side lot while we brought our belongings up to our room. The room was extremely spacious and had beautiful upgrades and convenient amenities such as a full kitchen. The high ceilings really made this room unique. Everything in the room was very clean. There is a parking garage directly across from the hotel which was easy to access and only cost $22.00 a night to park. When staying in downtown MKE it is to be expected that you will pay for parking, and knowing our car was in a covered garage was peace of mind. We choose to Uber to our destinations, so we didn't have to find parking multiple times, and we never had to wait more than a few minutes for our ride to arrive. My only disappointment was there was no happy hour. I was under the impression there was a cocktail hour offered, but it didn't take away from our stay, as there were several liquor stores within walking distance to grab a drink for the room while we got ready. Breakfast in the morning was plentiful with options, fresh, hot, and the egg bites were delicious. The last thing I will add which is huge for me, they have complimentary water, hot water for tea, and coffee in the lobby at all times. I hate forgetting to bring a water bottle for the middle of the night when staying at a hotel, so I loved this feature. I would absolutely stay at this hotel again in the future! Don't let the negative reviews sway your decision. This was a beautiful, newly converted hotel that you should absolutely check out next time you are staying in the area.

The staff was very friendly when I arrived, and checkout was quick and easy, which I really appreciated. I also requested a 6am wake-up call, and they followed through right on time, which was very helpful. My room was clean, the heater worked well, and overall I was happy with the comfort and cleanliness of the space. A couple of downsides: there’s no elevator, so I had to carry a heavy suitcase up the stairs to my room. Breakfast was okay, but there weren’t many options to choose from. The only other issue was the atmosphere in the common areas. While this isn’t entirely the hotel’s fault, there were a a few guests who made things feel a bit uncomfortable. One person was loudly arguing and swearing in the hallway and at the front desk, and another guest appeared to be staying long-term, scolding her kids and a baby running around the breakfast area in just a diaper. It gave the public spaces a slightly uneasy vibe, even though the staff handled things as best they could and were consistently kind and professional. Overall, I had a clean and comfortable stay, and I’d consider staying again if I needed a place in a pinch — I’d just keep expectations modest regarding amenities and the general lobby/hallway environment.

좋은 위치 .클래식한분위기.조용히 쉬기좋음. 침구편안함.주차장이 편하고 입구가 찾기편하게되어 있음.다시방문할 의사 있음.

Good value for the price paid

No frills hotel, meets the basic needs. First night walking on the carpet in our room barefoot & the carpet seemed damp, like maybe they steam cleaned it. I used the pull out couch for my 5 year old, when setting it up I noticed a heavily wet spot in the carpet by the mini fridge, the pullout is fine for kids that can sleep on anything but I found it too thin to even comfortably sit on. By morning the wet spot by the fridge was even bigger, we informed the front desk & they said they'd let maintenance know to go up to check, to our knowledge they never did. The pool was nice & luke warm at all times, they use salt water which is nicer than the chemical smell of chlorine. The included breakfast buffet is ok. The waffle maker is always a hit with kids. We recommend skipping the eggs and sausage, they gave us tummy troubles. Coffee was awful according to my husband & tea provided is just plain Lipton. Location right off the expressway is great, travel to downtown events was less than 15 minutes away. Plenty of stores & restaurants nearby. For a fully booked weekend stay it was very quiet. We would consider going here again for the price, pool & location.