Hotel Dengan Gym di Marrakesh-Tensift-El Haouz, Maroko

That was my garden view I booked, is that even a garden??. Didn’t have any slippers in my room & to have a robe it is a 1,000 MAD deposit? in all my travelling that is on unheard off to me. Should have stated that on there amenities. I’ve stayed at multiple 5 start hotels this was unheard of to me. Also if you want to bring in a McDonald’s forget about it the security will stop you from bringing it into the hotel. Not only me but other guest too was stopped. Should have these rules stated while booking to save us the embarrassment. Other than that the stay there was amazing, breakfast amazing but was let down by the issues mentioned.

Convenient location, spacious room, friendly staff, nice environment, good breakfast, balcony with a view

バスタブがあって、オールインクルーシブなホテルを探していたらこちらを見つけました。 市内からはタクシーで80MADで、約20分かかりました。 ホテルから市内へ向かう場合のタクシーは150MADとのことです。 市内へはホテルのシャトルバスもありますが、片道1人15MADで、時間も決められているのと、当日予約は埋まっているので、タクシー利用をおすすめします。 バーカウンターやレストランにいたスタッフの方は皆さんとてもフレンドリーで、仕事もてきぱきされてました。 アメニティは、スリッパや歯ブラシ、バスローブなどは全てないです。 また、電源がヨーロッパ仕様なので、変圧器をホテル内にあるショップで80MADで購入しました。 レストラン会場は、朝食、ランチ、ディナー全てビュッフェ形式で、ワインも白、ロゼ、赤が飲み放題でした。 日本の感覚からすると、この値段でこの施設やサービスはあり得ないので、日程に余裕があるならぜひ一度宿泊することをおすすめします。

I recently stayed at this hotel and had a disappointing experience with the front desk staff, specifically the two girls on duty during my check-in at 9 PM. Despite my reservation, I had to wait over 30 minutes for a room, which turned out to be different from the one I booked. Despite informing them of our anniversary, the staff's response was unhelpful. The initial room's view was changed without acknowledgment, and the alternative offered was worse. Only after speaking to the manager ( it's worth noting that the manager I spoke to was exceptionally friendly and understanding) did we receive a better room, but it still wasn't the one we booked. The lack of consideration for our special occasion made it a frustrating experience overall.

Saya sangat suka hotel ini, kamar-kamarnya dilengkapi dengan sangat baik dengan AC atau pemanas dan internet yang efisien. Staf profesional dan menyenangkan, restoran dan kolam renang di puncak. Lokasi terbaik di Marrakesh, di jantung distrik Hivernage. Untuk melakukan dan melakukan lagi dengan harga yang jauh lebih rendah daripada semua hotel lain di dekatnya.

The best hotel I’ve ever been privileged enough to stay at. Gorgeous building, and it only gets more breathtaking when you walk in. High quality rooms and high quality service. Excellent property and very convenient to USC activities. Front desk staff is extremely efficient, pleasant and helpful. Property is clean and has a fantastic old time charm.

It was a rocky start with the fast track entry at the airport getting messed up. They didn’t have our names at the fast track desk and were really rude to us about it despite us explaining our situation to them. It really left a bad first impression since we were hoping to have a smooth and comfortable entry into the country. It’s what you expect booking “the best hotel in Marrakech” after all. At this point I was regretting not going with Amanjena. However, as we got to the hotel, the beautiful interior and attentive staff did melt our hearts a little. The staff members at breakfast were particularly pleasant. The Italian restaurant and its tasting menu was quite delightful too. But the afternoon tea left a lot to be desired. Unprofessional staff (the birds got to the cakes multiple times before they got served, they brought out the wrong tea for me, etc) made me wonder how they could be so different from the breakfast team. Regardless the hotel was undoubtedly very beautiful and we did have a wonderful time overall.