Hotel Dengan Gym di Vorarlberg, Austria

The hotel is located between the train station and the festival hall, both of which can be easily reached on foot. My window faced the festival hall and looked out over the park full of old trees. The restaurant's garden is also located there, and is equipped with large, well-protected parasols. I didn't notice any noise at all. I was there for the 2 opera premieres. Although the hotel must have known about these dates for years, the staff were hopelessly overwhelmed: too few, too inexperienced, too poorly managed. This was noticeable everywhere: at breakfast, in the restaurant, at the bar and when cleaning the rooms. In addition, some of them speak very poor German, which doesn't do justice to the audience. As a guest, I could also see that there was tension within the staff. Some tended to ”do their job by the book,” but some were also very customer-oriented. The breakfast buffet met expectations, but didn't exceed them. I only ate in the restaurant once. The quality was OK for me, as was the price. It is not a gourmet restaurant, but there are probably a few of those in the area. The rooms are functional for short trips like in my case. For longer stays you will probably have to live out of a suitcase because there are no storage spaces for shirts, underwear, sportswear, etc. A nice gesture is that you get a free bottle of mineral water (uncooled) every day. I was specifically informed of this when paying the minibar bill; that was also a nice gesture. The room was clean. There is no evening service (making the bed, changing towels if necessary), but as far as I know the hotel only has 4 stars. My conclusion: Great location, acceptable standard, but the staff from management downwards needs improvement.

This is not the first time I have stayed at the Residence Hotel. This hotel has always left me with a very good impression. First of all, the location of this hotel is very good, the price is affordable, and the breakfast is really superb, which lasts a long time from 6:30 to 10:30 in the morning. The service staff of this hotel is very enthusiastic and can seriously help you solve all problems. The room is clean and tidy. In particular, the mattress is very comfortable to sleep on, allowing me to get enough rest during the trip. I will choose it again next time if I have the chance.

The hotel is in a very good location, with large rooms and beautiful mountain views. Switzerland is just across the river. The panoramic view of the rooftop restaurant is amazing! The breakfast is good and the service is good! The underground parking lot is very convenient! There are 2 gas stations opposite the hotel, which are very convenient for refueling and buying Swiss highway tickets; but the Burger King opposite the hotel is super bad. First, the chicken wings were missed, and when I went back to get them, they were fried black and inedible! The hotel hygiene is a bit sloppy, and the pre-authorization is slow to refund, but everything else is OK. It is quite convenient to transfer from Austria to Switzerland. Worth recommending!

Even though the room has come into the years: All super clean, new bathroom. Reception staff very friendly and competent. Thanks again!

If you don't want to go to Switzerland, you can choose this, breakfast is average, the room decoration is very good, the space is not small, the front desk service is not professional.

Conveniently central location, quiet rooms, and water feature at reception (a giant pink bucket/bucket with water dripping down from the 3rd floor every few seconds). The breakfast buffet is adequate, but if you take something later, the remaining items at the table are cleared away so quickly that we couldn't even finish our tea and juice. Beautiful green inner courtyard visible from the room with a wonderful evening bird concert.

Excellent location, stone away from the station. Walking distance to the old town, convenience shop. The only downside is the water from the shower, sometimes it got too hot that will burn you.

The service was excellent! All staff were very friendly, helpful and premature. Breakfast and dinner in half-pension were unmacklable. The sauna landscape is really very successful and really worth a visit! (Was included in the room price)! We will come back in any case !!!

The room is very good, the facilities are good, and the location is convenient. I just don't know why the cleaning sign is obviously hung up and no one cleans it for two days.

Check-in and check-out took too long. The room was clean, but there was no conditioner. The hair dryer seemed to be decades old and had a weak wind.

The hotel is located between the train station and the festival hall, both of which can be easily reached on foot. My window faced the festival hall and looked out over the park full of old trees. The restaurant's garden is also located there, and is equipped with large, well-protected parasols. I didn't notice any noise at all. I was there for the 2 opera premieres. Although the hotel must have known about these dates for years, the staff were hopelessly overwhelmed: too few, too inexperienced, too poorly managed. This was noticeable everywhere: at breakfast, in the restaurant, at the bar and when cleaning the rooms. In addition, some of them speak very poor German, which doesn't do justice to the audience. As a guest, I could also see that there was tension within the staff. Some tended to ”do their job by the book,” but some were also very customer-oriented. The breakfast buffet met expectations, but didn't exceed them. I only ate in the restaurant once. The quality was OK for me, as was the price. It is not a gourmet restaurant, but there are probably a few of those in the area. The rooms are functional for short trips like in my case. For longer stays you will probably have to live out of a suitcase because there are no storage spaces for shirts, underwear, sportswear, etc. A nice gesture is that you get a free bottle of mineral water (uncooled) every day. I was specifically informed of this when paying the minibar bill; that was also a nice gesture. The room was clean. There is no evening service (making the bed, changing towels if necessary), but as far as I know the hotel only has 4 stars. My conclusion: Great location, acceptable standard, but the staff from management downwards needs improvement.

Excellent location, stone away from the station. Walking distance to the old town, convenience shop. The only downside is the water from the shower, sometimes it got too hot that will burn you.

Check-in and check-out took too long. The room was clean, but there was no conditioner. The hair dryer seemed to be decades old and had a weak wind.

Just near the lake. Easy to have a talk along the lakeshore. But we live in the room with moutain view, which is normal. Suggest to live in the room with lake view.

Sehr schönes Hotel, sehr gutes Essen und gemütliche Atmosphäre

This is not the first time I have stayed at the Residence Hotel. This hotel has always left me with a very good impression. First of all, the location of this hotel is very good, the price is affordable, and the breakfast is really superb, which lasts a long time from 6:30 to 10:30 in the morning. The service staff of this hotel is very enthusiastic and can seriously help you solve all problems. The room is clean and tidy. In particular, the mattress is very comfortable to sleep on, allowing me to get enough rest during the trip. I will choose it again next time if I have the chance.

If you don't want to go to Switzerland, you can choose this, breakfast is average, the room decoration is very good, the space is not small, the front desk service is not professional.

The hotel is in a very good location, with large rooms and beautiful mountain views. Switzerland is just across the river. The panoramic view of the rooftop restaurant is amazing! The breakfast is good and the service is good! The underground parking lot is very convenient! There are 2 gas stations opposite the hotel, which are very convenient for refueling and buying Swiss highway tickets; but the Burger King opposite the hotel is super bad. First, the chicken wings were missed, and when I went back to get them, they were fried black and inedible! The hotel hygiene is a bit sloppy, and the pre-authorization is slow to refund, but everything else is OK. It is quite convenient to transfer from Austria to Switzerland. Worth recommending!

Conveniently central location, quiet rooms, and water feature at reception (a giant pink bucket/bucket with water dripping down from the 3rd floor every few seconds). The breakfast buffet is adequate, but if you take something later, the remaining items at the table are cleared away so quickly that we couldn't even finish our tea and juice. Beautiful green inner courtyard visible from the room with a wonderful evening bird concert.

I could get a room change at request for an additional cost without problems as my booked went to well-run road. Excellent equipment, service also, friendly staff at reception