Hotel Bintang 4 di Distrik Évora, Portugal

Had a wonderful stay at the Convento de Arraiolos, even if a slightly eventful. Arriving late at night, we found the reception empty and had to wander though the hotel grounds - which are not small - searching for someone to talk to. Eventually we found the restaurant and a member of staff sent word to the receptionist. I couldn't help but wonder if we weren't interrupting the young lady's dinnertime... She was very apologetic for the absence, and even told us to use the internal pool and sauna, even though it was already well beyond operating hours. Both pools are excellent, and the sauna soothing after a very long day. The bed was super comfortable and breakfast quite good - don't miss the local cheeses and bread! Even though the hotel seemed to be running quite short staffed - which may account for the fact we found uncollected trash in the bathroom bin - the staff were impeccable and highly professional. Moreover, the tennis court is in a state of disarray, the pavement sure looks in need of a makeover. All in all definitely recommended for a wonderful stay and relaxation, just some management decisions seem baffling, at a place run by a brand of such reputation as the Pestana group.

O estacionamento não tinha nenhuma referência na marcação e só na chegada é que informaram que era por ordem de chegada. No WC instalaram uma prateleira de vidro sobre o lavatório ( de dimensões reduzidas) o que torna muito dificil alguns atos de higiene, nomeadamente lavar o rosto. O serviço de pequeno almoço era bom e com boa oferta mas tinha alguns tipos de produtos já com alguns dias, nomeadamente o pão de mistura com sementes.

The approach to the hotel is uninspiring which makes your arrival in a modern manicured property all the more surprising. The hotel is well thought out, set up for a very chilled out time and service and facilities are excellent. We did not give a full 5 for one reason which for some could be a blocker. This hotel is very popular with young families, for very good reasons but if you want a quiet retreat keep this in mind If on the other hand you have young children it is a great place.

Ambiente muito agradável e sossegado

Wir hatten einen wundervollen Aufenthalt in Evora und haben uns das MouraSuits Hotel gebucht. Der Check-In war super freundlich und wir durften unser Zimmer sogar eher beziehen als angegeben. Das Hotel bietet einen extra Parkplatz, sodass wir auch keine Probleme hatten unser Auto abzustellen. Wir hatten ein Superior-Room für 2 Personen mit Blick auf den Pool. Das Bad ist wunderschön ausgestattet mit einer Regendusche. Der Pool ist auch angenehm kühl gewesen, aber nicht zu kalt. Das Frühstück war ein Traum. Wir konnten uns unsere Eierspeise dazu bestellen ohne Aufpreis, es gab diverse frische Säfte sowie Käse und Wurstaufschnitt, Gepäck etc. Wir kommen auf jeden Fall wieder.

The property and the service are great

Wir waren für einen Tag in Evora und wurden sehr angenehm begrüßt. Der Hotelier hat uns wirklich alles sehr gut und freundlich erklärt und die wichtigsten Punkte auf einer Karte für uns markiert. Das Zimmer war gut und schön eingerichtet. Das Bett eventuell etwas zu weich und das Zimmer leicht hellhörig aber alles in allem wirklich klasse ! Das Frühstück ebenfalls sehr angenehm.