Accueil charmant , l’équipe cherche à faire plaisir, chambre très agréable , bon sauna, piscine pas chauffé, hôtel pas très facile à trouver et vue sur le jardin uniquement , petit déjeuner excellent, restaurant japonais excellent
Did not like at all. Location is excellent, in the heart of Ponta Delgada. Check-in process is quite embarrassing - self check-in with instructions, sent only 1 hour before check-in after I insisted. Charged for parking, which must be free, as per information on Trip.com, saying “sorry, the information is inaccurate”. The price on their website was twice cheaper than at Trip.com. The room was nice, quite practical with lots of amenities, but some of them were broken. Not that much space, not good with children. Can’t recommend at all, sorry