Hotel Bintang 4 di Masovia, Polandia

Lokasinya sempurna, memungkinkan akses mudah ke semua objek wisata utama. Dekorasinya menawan dan nyaman, membuatnya terasa seperti rumah sendiri. Stafnya sangat ramah dan membantu, selalu siap membantu dengan rekomendasi. Saya suka pilihan sarapannya, yang lezat dan disajikan dengan indah.

At beginning I’d like to say that it’s in the quite good location. Easy to walk to the center or catch some bus. Biedronka on the ground floor also useful. Staff very friendly and helpful, tower A has a 24-hour reception. I chose the room ”Superior”, at first glance it looked great, however, after a closer look you can notice some tiny cracks in the wall and tiny scuffs on the wall. Kitchen basic equipped, countertop in one place cracked (MDF laminate), you can already see the tooth of time in this room. Cabinets don’t close properly (hinge torn out), on the plus side, washing machine (but no powder/capsules) and dishwasher (one capsule for a stay of 3d day), which was held on one screw in the cabinet, sometimes there was an unpleasant smell from under the sink. Living room nice, TV a little old, but has many channels even foreign, sofa comfortable. As for the bathroom, there is nothing to complain about, nice, there was gel and hot water, only the white towels had small red spots(maybe some lipstick?). The bedroom is also in good condition, fresh bedding, TV, the only problem was the hard touching door and the non-functioning led behind the bed. In summary, certainly on the plus side air conditioning in the living room and bedroom, cleanliness of the bathroom, friendly staff, free wifi. On the other hand, the downsides that I remember the most are the problem with the bedroom door(probably fell on the hinges) and problems with the cabinets in the kitchen - torn out hinge and (ATTENTION!) failure to meet the deadline for returning the deposit, I had to wait a whole month (only after not accepting the transaction, the bank reversed the payment)! I also wrote an e-mail about this, but did not receive a reply.

Here We Go Again,Repeat Business Is Best Business, This must Be my 5/6 time at mercure grand warsaw, The Moment you waik in you are warmly greeted by wonderful staff, Hotel is impeccable,Rooms are as always exceptionaly clean, Mercure grand definitely should get gold award for best breakfast in warsaw, They even have champagne for breakfast, Wide choices of great tasting food, Location is the the best ,The street has many restaurants & Bars & extremely safe neighbourhood, Thank you to Joanna ( guest manager)for taking good care of her guests,

Ini hotel yang sangat bagus dengan harga segitu di pusat kota Warsawa, dengan fasilitas yang lengkap. Meskipun kami tinggal di sini untuk naik bus di pagi hari dan tidak mencoba sarapan di sini, rasanya menyenangkan minum bir Polandia dan makan salmon Norwegia di kamar pada malam hari.

WOW!! Can't believe the value for the price we paid!! It was a quiet, nice and spacious room, sparkling clean, excellent staff and service, bathroom super nice, and we also ate breakfast at the buffet, which was delicious, and had great and many choices. One of the best hotels we've ever been to. Will come again and highly recommend it.

The hotel is close to Chopin airport, just took any taxi, it costs £6 to there... Good to rest in transit flight, as the restaurant serve food till 11pm, the breakfast is excellent, with fresh press carrot juice etc... very comfortable and nice layout. The facilities are family friendly, with a children area with x box to play, my son keen on playing, but ends up within 1 hour as the games no fun to him... Ha..ha... But me and husband can have a restful breakfast time.. Better to book breakfast with package as cheaper.... The free airport transfer is free for booking 6am-10am, my pm flight doesn't benefit, good to go to old town, but my jetlag put me off, only manage to go to a local supermarket (Carrefour) with Uber on a Sunday, not many supermarkets) shops open... The room is very comfortable... The toilet has no washing hand facilities but the separate shower rooms has it .... Swapping will be good for a practical reason.... It's good hotel for transit flight with everything you needs within the building... Especially for a family.

The hotel feels a bit dated, especially the carpet on the floor in the rooms, but it is visible that refurbishment is ongoing and some parts of the hotel has been renovated already